_{19th March, 2025}

The opportunity:
This casual position for the winter season offers you the chance to work in the stunning snowy landscapes and be at the forefront of ensuring smooth and efficient outdoor visitor operations.

Managing bustling car parks, expertly guiding drivers, overseeing chain fitting bays and supporting the Resort Operations Supervisor.

If you love the winter environment and enjoy hands-on work, can lead by example and support your team, we want to hear from you!

Key responsibilities include:

• Direct drivers to park their cars and ensure the correct parking of vehicles as per training and under the direction of the Supervisor
• Provide excellent service to all visitors, stakeholders, and business operators by delivering friendly, helpful, and accurate information in response to enquiries about the resort.
• Act as Leading Hand when directed by the Supervisor to oversee the car parking function, control car and bus access to the Mt Buller Village and lead other car parking crew
• Assist with the traffic flow during peak travel periods and adverse weather events under the direction of the Supervisor.
• Assist in the delivery of public facilities and services to ensure visitor safety and amenity. This may include the snow clearing of stairs and accessways around visitor facilities and assisting visitors with diamond pattern wheel chain fitting

Skills, experience and qualifications:

• Minimum 2 years Industry experience in a customer facing role
• Previous experience working outdoors
• Experience driving in hazardous weather and road conditions
• Excellent customer service skills
• Strong interpersonal skills and oral communication skills

Need more details? For more information including a copy of the Position Description please contact careers@alpineresorts.vic.gov.au
 
Where: Mt Buller Alpine Resort, Victoria

How to apply: Click on "Apply" and upload your resume and cover letter, detailing your suitability and how your meet the key accountabilities and experience required.   

Applications will be reviewed daily so do not delay submitting your application. Shortlisted candidates will be contacted.  

Applications close: 18/04/2025

The successful candidate will be required to:  

• Have full Australian working rights.
• Hold a current Australian driver’s licence
• Satisfactorily pass a police check and random drug & alcohol tests
• Hold or be willing to obtain a Victorian Employee Working With Children Check
• Available to work weekends and school holidays
• Available from June to 30 September 2025 (or the declared snow season)

Who will you be working for?  
Established on 1 October 2022, Alpine Resorts Victoria brings a sector-wide focus and strategic leadership to the management of Victoria’s six alpine resorts: Falls Creek, Lake Mountain, Mt Baw Baw, Mt Buller, Mt Hotham and Mt Stirling. Each resort provides a unique experience of Victoria’s beautiful and remote alpine landscapes. Together they play an important role in supporting regional communities by attracting over one million visitors a year and sustaining ten thousand jobs.  
  
For more information, visit the websites: 
www.alpineresorts.vic.gov.au  

Alpine Resorts Victoria is an equal opportunity employer and supports diversity and inclusion in the workplace.

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