Job Title: Chief Operating Officer / Operations Manager – Plastic Surgery Industry
Location: Miami, Florida (*NYC RELOCATION CANDIDATES WELCOME*)
Position Type: Full-Time, Executive
About The Institute
The Institute is a premier plastic surgery center and boutique med spa in Miami, specializing in advanced surgical and non-surgical techniques. Led by ASPS board-certified plastic surgeon, the institute prioritizes patient safety, care, and natural results. We seek an experienced Chief Operating Officer/Operations Manager (COO) to oversee daily operations and ensure seamless collaboration between clinical, sales, and administrative teams.
Position Overview
The COO will lead operational strategy, financial management, and team development while enhancing patient care and driving growth. Reporting to Dr. , this role is critical to maintaining The Institute’s reputation for excellence.
Key Responsibilities
Operations & Financial Oversight:
Oversee daily operations across clinical, administrative, and sales departments.
Develop and implement policies to enhance patient care and efficiency.
Manage financial performance, including budgets, cost controls, and profitability.
Align cross-functional teams to maintain a high-performance culture.
Staff Leadership & Patient Experience:
Recruit, train, and retain top-tier clinical and sales talent.
Foster a culture of collaboration, accountability, and excellence.
Ensure outstanding patient care from consultation to post-operative follow-up.
Monitor and respond to patient feedback to enhance service quality.
Compliance & Strategic Growth:
Ensure compliance with healthcare regulations and industry standards.
Oversee risk management, patient safety, and data confidentiality.
Identify business opportunities and implement growth strategies.
Qualifications
Proven experience as a COO, Operations Manager, or senior healthcare leader, preferably in plastic surgery or cosmetics.
Strong knowledge of healthcare regulations, financial oversight, and patient care protocols.
Exceptional leadership, problem-solving, and organizational skills.
Bachelor’s degree in Healthcare Administration, Business Administration, or related field, or 5+ years in a senior operations role.
Benefits
Competitive salary + performance-based bonuses
Health insurance
Paid time off (vacation & holidays)
Professional development opportunities
If you’re a strategic leader with a passion for operational excellence and patient-centered care, we invite you to apply!