_{02nd February, 2026}

Your new company
This company is built on innovation in freight forwarding, treating every shipment as essential to its customers’ success. Backed by deep industry knowledge, strong global networks, and advanced systems, they deliver reliable, on-time solutions through accurate handling, smooth documentation, and experienced agents. Their focus on excellence, efficiency, and customer care continues to raise standards, while continuous staff development and strong safety programs support a skilled and committed team.

Your new role- Import Seafreight Operator
We are looking for an energetic and motivated Import Seafreight Operator to manage national import seafreight solutions. This Melbourne-based role is perfect for someone with seafreight experience who is ready to take ownership of results and succeed in a fast-paced environment.

The Import Seafreight Operator is responsible and accountable for (but not limited to) the following:

• Manage national sea import operations, delivering seamless, end-to-end solutions for key customers.
• Execute on daily operational deliverables, including but not limited to coordination with strategic partners, liaising with our internal customs department, arranging and tracking cartage, completing job billing.
• Serve as a primary contact with customers, carriers, service providers, and overseas partners.
• Ensure exceptional customer satisfaction through proactive communication, rapid problem-solving, and consistent follow-up.
• Ensure full compliance with international trade regulations and domestic regulatory requirements.
• Proactively resolve shipment issues, escalating when necessary to maintain on-time performance.
• Build and maintain strong, professional relationships with customers and suppliers.
• Contribute to continuous improvement initiatives to enhance service quality and operational efficiency.

What you'll need to succeed

• Minimum 3 years’ experience in international freight forwarding, with a proven track record in seafreight operations.
• Demonstrated ability to work effectively in a fast-paced, deadline-driven environment.
• Import Seafreight Operator experience
• Great communication skills.
• Strong problem-solving skills and attention to detail.
• Proven organisational skills and ability to manage multiple priorities.
• Experience with CargoWise (CW1) is an advantage.

A proactive, “can-do” attitude with a drive to deliver results and grow within the role.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your resume, or call Thomas Hunter now on 0437 537 710.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion. 

Please Note:
People Group Recruitment is only accepting applications from candidates CURRENTLY RESIDING IN AUSTRALIA who have the relevant LOCAL skills and experience required for this role.
  
We DO NOT recruit for roles that offer sponsorship, internships, graduate programs, or entry-level positions.

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