_{12th January, 2026}

Your new company
This company is a seamlessly interconnected provider of freight and logistics solutions, delivering a wide range of services that encompass ocean and air cargo, customs clearance, third-party logistics (3PL), and e-commerce. Their approach is rooted in a technology-driven grasp of supply chains, backed by a highly skilled team, which guarantees their ability to master a variety of complex logistical tasks.

About the role- Airfreight Specialist
We are seeking an enthusiastic and customer service driven individual to join the team on a full time basis as an Airfreight Specialist.

• Raise Pricing proposals under Quotations and Spot Quotes modules in CW1 in accordance with SOP’s
• Work on airfreight quotations for your region (as stipulated from Product manager) when required assist with other regions.
• Check Import / Export documentation to determine cargo contents, and classify goods as DG / GENL / MAIN DECK ETC.
• Negotiate cost-effective rates with service providers to ensure maximum profitability.
• Maintain communication with customers / agents through the quotation process.
• Provide quotations based on routings appropriate to the customers’ needs
• When applicable assist in filling In win & loss ratios within the CW1 System
• Help develop, maintain and support quoting module within CW1
• Assist management with billing discrepancies ( E.G Overcharges with Spot rates attained from negotiations with airlines etc. )
• Immediately report problems, disputes to Commercial Managers

The successful applicant should demonstrate;

• At least two (2) years’ experience of direct work experience in Air Operations /  Customer Service.
• Experience in Airfreight Specialist
• Stability and an interest in a long term position
• Professional attitude
• Strong communication skills and attention to detail
• Good time management
• Knowledge and use of CargoWise

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your resume, or call Thomas Hunter now at 0437 537 710.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion. 

Please Note:
People Group Recruitment is only accepting applications from candidates CURRENTLY RESIDING IN AUSTRALIA who have the relevant LOCAL skills and experience required for this role.

We DO NOT recruit for roles that offer sponsorship, internships, graduate programs, or entry-level positions.

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