_{28th October, 2026}

JOB SUMMARY
Our client is recruiting an Operations Controller based in Kigali, Rwanda. The successful applicant will have a minimum of two years of experience in the shipping or logistics industry, supported by a relevant diploma or higher qualification. The role involves coordinating shipments, managing operational documentation, supporting freight quotations and maintaining effective communication with customers and suppliers. As part of a developing local operation, the successful candidate will need to demonstrate initiative, strong organisational skills and the ability to work independently while collaborating with an international team.

ABOUT OUR CLIENT
Our client is a growing international logistics organisation specialising in project cargo transportation and freight forwarding across African and European markets. With an expanding regional presence, the business offers an entrepreneurial working environment that values personal responsibility, teamwork and high standards of customer service.

THE SUCCESSFUL APPLICANT
In order to be shortlisted for the vacancy, the successful candidate will have the following skills and competencies, but not limited to:

• A minimum of two years of experience in the shipping and/or logistics industry.
• A diploma or higher qualification in Shipping, Port Management, Transport and Logistics or a related discipline.
• Experience in shipping or logistics operations, including shipment coordination and operational documentation.
• Excellent written and verbal communication skills in English.
• Proficiency in Microsoft Office applications, including Excel, Word and PowerPoint.
• Strong organisational skills with the ability to manage operational activities and maintain accurate records.
• Excellent teamwork and collaboration skills, with the ability to work independently.
• Experience supporting freight quotations, pricing and customer or supplier enquiries would be advantageous.
• Previous exposure to project cargo or project forwarding would be an advantage, but is not a requirement.

JOB DESCRIPTION
The role responsibilities will include, but not limited to:

• Monitoring new shipment prealerts to ensure all necessary documentation and compliance requirements are met.
• Supporting the sales team with freight quotations and pricing.
• Assisting with the planning, coordination and execution of operational strategies.
• Maintaining accurate records, files and documentation relating to completed operations.
• Preparing timely reports, updates and correspondence regarding ongoing shipments and operational activities.
• Responding to customer and supplier enquiries in close coordination with management and sales colleagues.
• Coordinating loading and unloading activities and ensuring the correct documentation is in place to avoid delays.
• Attending operational activities on site and at ports when required.

Please be advised that only shortlisted candidates with the specific skills and experience required to fulfil the responsibilities of the role will be contacted for an interview by one of our consultants. Thereafter, a detailed job description will be made available for discussion before CVs are submitted to our client for review.

REMUNERATION PACKAGE
A market related salary based on the level of responsibility for this role is on offer.

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