_{20th June, 2026}

JOB SUMMARY
A client of EQ8 Recruit's is seeking an Operations Manager based in Mombasa, Kenya. This opportunity is suited to an experienced logistics professional who can lead freight operations, optimise processes, maintain regulatory compliance, and build strong relationships with clients and service providers while supporting business growth.

ABOUT OUR CLIENT
Our client is a dynamic and growing transportation business with a strong focus on the African market. Operating across multiple transportation modes, the organisation is committed to delivering reliable, cost effective freight solutions while maintaining high standards of service and operational performance.

THE SUCCESSFUL APPLICANT
In order to be shortlisted for the vacancy, the successful candidate will have the following skills and competencies, but not limited to:

• Strong leadership and communication skills
• Freight forwarding and logistics operations experience
• Analytical and problem solving abilities
• Organisational and multitasking skills
• Strong English communication skills
• Proficiency in Microsoft Office and logistics software
• Experience managing operational teams
• Experience managing carrier and vendor relationships
• Knowledge of trade compliance and regulatory requirements
• Experience monitoring operational performance and driving continuous improvement would be advantageous

JOB DESCRIPTION
The role responsibilities will include, but not limited to:

• Develop and implement strategies to improve logistics efficiency, reduce costs and enhance service levels
• Manage, motivate and mentor logistics operations staff
• Manage relationships with carriers and vendors while securing competitive rates
• Ensure compliance with trade laws and regulatory requirements
• Guide the team in adopting best practices and operational updates
• Maintain high levels of client satisfaction through proactive service
• Establish and analyse key performance indicators to identify areas for improvement and ensure operational excellence
• Support on time and cost effective delivery of freight operations
• Drive continuous process improvement across the operation

Please be advised that only shortlisted candidates with the specific skills and experience required to fulfil the responsibilities of the role will be contacted for an interview by one of our consultants. Thereafter, a detailed job description will be made available for discussion before CVs are submitted to our client for review.

REMUNERATION PACKAGE
A market related salary based on the level of responsibility for this role is on offer.

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