Working at Achieve is more than just a job.

Our team makes a real difference in people’s lives every day - and we make sure to support our staff too. We create a workplace where everyone feels safe to be themselves.

We welcome people from all backgrounds because we know that different experiences, languages, and cultures help us better support our clients and make Achieve stronger.

We’re committed to making sure everyone can take part - whether that’s through physical access or by making sure people feel included in how things are done and how decisions are made.

Achieve Australia is a for purpose community organisation that provides services to people with disability and an NDIS- registered provider.

Reporting to the Chief Strategy Officer, as our new General Manager, Marketing & Communications, you will play a pivotal role in elevating our brand, strengthening our market position and drive engagement and growth across our services.

Role Responsibilities:

• Lead a clear, values‑aligned marketing and communications strategy that supports organisational growth and brand trust.
• Oversee digital marketing, with contemporary expertise in Google Ads, SEO, paid media, social and HubSpot CRM.
• Drive B2C and B2B lead generation to support occupancy, referrer engagement and new service growth.
• Lead and develop a high‑performing, multidisciplinary marketing team and lift capability across the function.
• Strengthen internal communications to enhance employee experience and organisational alignment.
• Use data, insights and analytics to guide decision‑making and improve customer/referrer experience.
• Ensure compliance with NDIS standards, brand guidelines, privacy requirements and ethical marketing practices.

About you:

• Marketing leadership experience
• Experience in in disability organisation is a must
• Strong digital marketing capability, including managing in‑house digital execution.
• Proven ability to develop teams, build capability and lead with maturity, professionalism and strong work ethic.
• Commercial thinker with a human‑centred approach.
• CRM and automation experience (HubSpot preferred).
• Digital marketing expertise.
• Experience in working in a regulated environment.

Great employee benefits

• Salary packaging options mean you keep more of your take home pay before tax.
• Car leasing is another salary packaging option.
• Free personal and financial counselling for you and your family.
• Range of paid leave and flexible work arrangements.
• Support for a healthy lifestyle, access to fitness passport memberships and wellness programs.
• Regular training and support to succeed in your role, including paid induction for frontline staff.
• A strong record of promoting from within.

  

Achieve Australia takes safe hiring seriously.

We want to make sure the people we support are safe and well, and we expect all staff to help make that happen.

As part of applying for a job with us, you might need to go through some checks before you start. These could include things like:

• Reference checks
• National Police check
• NDIS Worker Check
• Working with Children check
• Verification of your right to work in Australia.

Please note that a criminal history does not automatically affect employment opportunities.

How to apply: To register your interest, please click ‘Apply Now’ and provide a resume. If you want to share a bit more about you, feel free to add a cover letter as well.

If you need any reasonable adjustments to help you apply, participate in the process and set you up for success, please reach out—we’re here to support you.

Should you required any additional information or support, or experience any issues accessing information or the application form, and require this in an alternate format, you would like a copy of the role description, have questions about the role, or need help applying, please contact us at careers@achieveaustralia.org.au or call 02 9066 5550.

To learn more about Achieve Australia, visit our website: www.achieveaustralia.org.au

We respectfully request no agency referrals or approaches.