_{24th November, 2025}

Working at Achieve is more than just a job.
Our team makes a real difference in people’s lives every day - and we make sure to support our staff too. We create a workplace where everyone feels safe to be themselves.
We welcome people from all backgrounds because we know that different experiences, languages, and cultures help us better support our clients and make Achieve stronger.
We’re committed to making sure everyone can take part - whether that’s through physical access or by making sure people feel included in how things are done and how decisions are made.
  
Achieve Australia is a for purpose community organisation that provides services to people with disability and an NDIS- registered provider.
About the role:
For many of our staff, making a real difference to the lives of people with disability and working with a great supportive team, is its own reward. We are looking for an experienced Quality and Safeguarding Officer to join our team. This role will be tasked with developing and maintaining quality and safeguarding activities to ensure compliance with the requirements of the National Disability Insurance Scheme (NDIS).
Role Responsibilities:   

• Provide high level advice and input to ensure the development and implementation of client services that comply with the requirements of the NDIS Quality and Safeguards Commission and NDIS registration requirements.
• Support the maintenance of internal registers to provide oversight of the organisations policy information and to ensure compliance with regulatory standards and legislative requirements.
• Manage and conduct Internal Quality and Practice Audits to identify non-compliance issues for corrective action.
• Implement the approved formal and informal reporting schedule for the Customer and Practice team and make recommendations for improvement as required.
• Oversee the development and implementation of the end to end internal Restrictive Practices Panel Process.
• Build and maintain strong relationships with key internal and external stakeholders to continually reinforce and grow the organisations commitment to high quality service to clients.

To be successful in this role, you will need:

• Relevant qualifications.
• Strong Excel and data modelling skills.
• Demonstrated knowledge of legislation governing disability services and/or other related services.
• Strong communication and interpersonal skills.
• Ability to manage and develop stakeholder relationships in order to deliver positive outcomes in a timely manner.
• Strong commitment to continuous improvement and quality safeguarding in human services.

  
Great employee benefits

• Salary packaging options mean you keep more of your take home pay before tax.
• Car leasing is another salary packaging option.
• Free personal and financial counselling for you and your family.
• Range of paid leave and flexible work arrangements.
• Support for a healthy lifestyle, access to fitness passport memberships and wellness programs.
• Regular training and support to succeed in your role, including paid induction for frontline staff.
• A strong record of promoting from within.

  
Achieve Australia takes safe hiring seriously.
We want to make sure the people we support are safe and well, and we expect all staff to help make that happen.
As part of applying for a job with us, you might need to go through some checks before you start. These could include things like:
  

• Reference checks
• National Police check
• NDIS Worker Check
• Working with Children check
• Verification of your right to work in Australia.

Please note that a criminal history does not automatically affect employment opportunities.
How to apply: To register your interest, please click ‘Apply Now’ and provide a resume. If you want to share a bit more about you, feel free to add a cover letter as well.
Accessibility and more information:
If you need any reasonable adjustments to help you apply, participate in the process and set you up for success, please reach out—we’re here to support you.
Reasonable adjustments are also available to support staff in their roles beyond recruitment.
If you’d like a copy of the role description, have questions about the role, or need help applying, please contact us at careers@achieveaustralia.org.au or call 02 9066 5550.
To learn more about Achieve Australia, visit our website: www.achieveaustralia.org.au
  

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