_{14th August, 2025}

Purpose of the Program and Outcomes Lead role

The Program and Outcomes Lead is responsible for developing community and lifestyle programs that is aimed to develop life skills, hobbies and to engage with communities and to tailor a program to help people with disability live the life they want. This would be achieved by observing the facilitation of programs, reviewing their effectiveness in line with intended outcomes and individual goals, and making necessary recommendations and modifications, as well as developing new programs to maximise client participation and success.
  
Why Join Team Achieve?

Achieve Australia takes deliberate steps to hire people from a wide range of backgrounds and life experiences. We believe this diversity of people makes Achieve a great place to work and better able to deliver quality services to the people we support. We are passionate about inclusion for everyone – our staff and the people we support. We encourage people of all ages, cultural backgrounds, abilities and those who identify with a disability to apply for our roles. Your unique skills and ideas are highly valued by us. Achieve is committed to providing equal opportunities for all.
At Achieve Australia, we put the people we support at the centre of everything we do. As a ‘for purpose’ organisation, we're more than just a workplace. We are a community passionate about bringing inclusion to life for people with disability.

What reasonable adjustments can we make to our recruitment process to welcome you?

We want to meet the best candidates for our jobs. Please email careers@achieveaustralia.org.au or call us on 02 9066-5550 to discuss any reasonable adjustments we can make so you can take part in our recruitment process and/or visit one of our sites.

Role Responsibilities: 

• Develop and evaluate current and future My Life programs in consultation with relevant internal and external stakeholders.
• Build strong working relationships with a diverse range of internal stakeholders across all business units, including senior management, to ensure program requirements are met.
• Lead and coordinate the implementation of day programs and ensure key stakeholders and customers are engaged throughout the process.
• Establish effective evaluation processes and support managers in any improvements required.
• Lead and initiate continuous improvement activities of the program based on evaluation results.
• Report on and evaluate the progress of programs in relation to work plans and broad organisational goals.
• Ensure that all service delivery standards are met within the established time frames for each program.

To be successful in this role, you will need:

• Understanding of the Disability sector and NDIS practice framework.
• Proven ability to work within an outcome’s framework, delivering successfully.
• Experience in programming and content creation, with a strong understanding of how to tailor content for a diverse range of clients.
• High level of coordination and management skills across numerous concurrent projects or programs.
• Exceptional communication skills and ability to effectively convey complex ideas to various audiences.
• Demonstrated knowledge of active support.
• A creative mindset.

  
Achieve Australia has been supporting people with disability for 70 years. Be part of our proud tradition.
Achieve is a registered NDIS provider delivering integrated clinical, health, social, and disability services. Join us in providing exceptional support services in accommodation, community participation supported employment, and support coordination. We operate across Greater Sydney and the Northern Rivers regions in NSW.

What Sets Us Apart

Our Commitment
At Achieve, it's more than a job. Our dedicated staff make a positive difference to the people we support each day and in turn, we support our staff. We value our team in an environment where everyone can proudly be themselves. We embrace diversity, recognising the richness that different life experiences, languages, and cultures bring to our clients and to Achieve as an organisation.

Great employee benefits

• Salary packaging options mean you keep more of your take home pay before tax.
• Car leasing is another salary packaging option.
• Free personal and financial counselling for you and your family.
• Range of paid leave and flexible work arrangements.
• Support for a healthy lifestyle, including fitness memberships and wellness programs.
• Regular training and support to succeed in your role.
• A strong record of promoting from within.

  
Do you need more information?
  
Role description – If you would like a copy of the role description, please email our team on careers@achieveaustralia.org.au
About Achieve: click here to visit the Achieve Australia website to learn more about us.
Do you have any questions about this role or need any support applying for the role? email careers@achieveaustralia.org.au or call 02 9066-5550 and we will be in contact with you.
  
Achieve Australia is committed to safer recruitment practices, which safeguard and promote the welfare of the people we support, and staff are expected to share this commitment. To achieve this, your application may be subject to pre-employment checks including reference checks, a Police check, NDIS Worker Check, Working with Children check, right to work in Australia check. Please note criminal history does not immediately affect employment opportunities.
How to apply: To register your interest, please click ‘Apply Now’ and provide a resume and cover letter outlining your suitability for the role.

Apply For Job