_{16th May, 2025}

Are you passionate about creating inclusive employment opportunities? Join Achieve Australia as a Senior Employment Support Officer and play a vital role in empowering people with disability to thrive in the workplace.

In this role, you’ll support and guide a team of supported employees and DES participants working in a warehouse environment. You will develop tailored training, monitor progress, and ensure documentation meets compliance standards. Your leadership will also extend to mentoring Employment Support Officers and contributing to daily operations.

This is a dynamic and rewarding role where you will work closely with individuals to build skills, promote independence, and help them achieve their goals.
  
Why Join Team Achieve?

Achieve Australia takes deliberate steps to hire people from a wide range of backgrounds and life experiences. We believe this diversity of people makes Achieve a great place to work and better able to deliver quality services to the people we support. We are passionate about inclusion for everyone – our staff and the people we support. We encourage people of all ages, cultural backgrounds, abilities and those who identify with a disability to apply for our roles. Your unique skills and ideas are highly valued by us. Achieve is committed to providing equal opportunities for all.
At Achieve Australia, we put the people we support at the centre of everything we do. As a ‘for purpose’ organisation, we're more than just a workplace. We are a community passionate about bringing inclusion to life for people with disability.

What reasonable adjustments can we make to our recruitment process to welcome you?

We want to meet the best candidates for our jobs. Please email careers@achieveaustralia.org.au or call us on 02 9066-5550 to discuss any reasonable adjustments we can make so you can take part in our recruitment process and/or visit one of our sites.

What you will do:

• Deliver tailored, on-the-job training and support
• Create visual and accessible training resources
• Track NDIS plans, funding, and employee progress
• Support day-to-day operations and ensure WHS compliance
• Maintain accurate, compliant documentation
• Coordinate with employment agencies and other stakeholders

To be successful in this role, you will need:

• Knowledge and experience with people who have a disability and/or barrier to employment.
• Knowledge of the workings of the NDIS as this program impacts on and compliment the maximising of employment opportunities for people with a disability or barriers to employment.
• Demonstrated ability to work with a diverse group of employees, supporting and guiding the employees, coordinating and troubleshooting responses to workplace incidents, concerns or ‘when things go wrong’ for these individuals.
• Experience in delivering training – on the job (work to be done etc.) and broad-based workplace training (procedures etc.)
• Knowledge and understanding of the critical importance of providing high standard customer service.
• Demonstrated ability to coordinate and supervise people.
• Ability to transport clients in Achieve Australia vehicles (automatic gearbox) across the region. Candidates without a current NSW driver’s licence are subject to a risk assessment.

  
Achieve Australia has been supporting people with disability for 70 years. Be part of our proud tradition.
Achieve is a registered NDIS provider delivering integrated clinical, health, social, and disability services. Join us in providing exceptional support services in accommodation, community participation supported employment, and support coordination. We operate across Greater Sydney and the Northern Rivers regions in NSW.

What Sets Us Apart

Our Commitment

At Achieve, it's more than a job. Our dedicated staff make a positive difference to the people we support each day and in turn, we support our staff. We value our team in an environment where everyone can proudly be themselves. We embrace diversity, recognising the richness that different life experiences, languages, and cultures bring to our clients and to Achieve as an organisation.

Great employee benefits

• Salary packaging options mean you keep more of your take home pay before tax.
• Car leasing is another salary packaging option.
• Free personal and financial counselling for you and your family.
• Range of paid leave and flexible work arrangements.
• Support for a healthy lifestyle, including fitness memberships and wellness programs.
• Regular training and support to succeed in your role.
• A strong record of promoting from within.

  
Do you need more information?
  
Role description – If you would like a copy of the role description, please email our team on careers@achieveaustralia.org.au
About Achieve: click here to visit the Achieve Australia website to learn more about us.
Do you have any questions about this role or need any support applying for the role? email careers@achieveaustralia.org.au or call 02 9066-5550 and we will be in contact with you.
  
Achieve Australia is committed to safer recruitment practices, which safeguard and promote the welfare of the people we support, and staff are expected to share this commitment. To achieve this, your application may be subject to pre-employment checks including reference checks, a Police check, NDIS Worker Check, Working with Children check, right to work in Australia check. Please note criminal history does not immediately affect employment opportunities.

How to apply: To register your interest, please click ‘Apply Now’ and provide a resume and cover letter outlining your suitability for the role.

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