Salesforce Functional Specialist delivering smarter CRM & portal solutions across Sales Cloud, Service Cloud & Experience Cloud through configuration.
Who are we?
Standards Australia (SA) is the peak standards development organisation in Australia, with a rich history that dates back to 1922. Currently, we are undergoing a significant transformation and growth phase. In recent years, our workforce has doubled, and we now proudly employ over 200 professionals dedicated to helping shape Australia’s future and fulfilling our mission of empowering communities.
Our organisation brings experts together to create national and international standards that serve as essential guidelines for products and services, ultimately benefiting the Australian community. Our vision is to be a global leader in providing trusted solutions that improve life today and tomorrow.
About the role
This is a Salesforce-focused business systems role where you'll work closely with stakeholders across the business to improve and optimise Salesforce. Rather than being a developer, you'll primarily configure and enhance the platform using Salesforce's low-code capabilities, ensuring it continues to meet business needs and deliver a great user experience.
The role also has ownership of Salesforce data quality, security, reporting, automation, and platform governance. You'll troubleshoot issues, maintain customer and partner portals, and support ongoing releases and improvements to ensure the platform remains reliable and effective.
What you’ll do
You'll act as the bridge between the business and technology teams, gathering requirements, running workshops, designing solutions, and translating business challenges into scalable Salesforce configurations across Sales Cloud, Service Cloud, and Experience Cloud.
You will bring
While this is not a heavy development role, you'll need enough technical understanding to read Apex code, interpret debug logs, investigate issues, and work effectively with technical teams when required.
Nice to have
This position would suit an experienced Salesforce Administrator, Functional Consultant, Business Systems Analyst, or Platform Specialist who enjoys working with stakeholders, solving business problems, and driving continuous improvement through technology.
Culture & Benefits
Standards Australia is proud to have been awarded the prestigious Employer of Choice Award for two consecutive years, 2023 and 2024. This recognition highlights our commitment to creating an exceptional workplace and fostering a culture of excellence. Our iCARE values form the basis of all we do - Integrity, Courage, Accountability, Respect, and Excellence.
We offer a range of People Perks that support flexibility, wellbeing, career growth, and recognition - helping you thrive at work and beyond.
What's next?
If Standards Australia sounds like the place for you, please submit your CV outlining your experience and suitability to this role.
Eligible applicants must be Australian Citizens, Permanent Residents or have legal rights to work in Australia. Shortlisted applicants will be contacted within 15 business days of their application.
At Standards Australia, we are proud to be an equal opportunity employer, and we are committed to fostering a working environment that values diversity, inclusion, and belonging. Our mission is to empower our communities, and in doing so, we strive to create an organisation that genuinely reflects and respects the diversity of the communities we serve; putting people at the heart of all we do. We welcome applications from people of all cultural and linguistic groups, people of all ages and genders, people of Aboriginal and/or Torres Strait Islander background, people with a disability, and people from the LGBTQIA+ community. Should you need any adjustments to be made to our recruitment process, please contact recruitment@standards.org.au