27th November, 2024
Chadstone Toyota takes pride in our culture and aims for our colleagues to feel proud and happy to be part of our team. Regardless of their backgrounds or identities, we strive to create an inclusive and family-friendly environment for everyone.
We are excited to announce that we are expanding our team and are now looking for a Parts Interpreter.
We are ideally seeking someone with experience in a dealership parts department. However, if you are a retail parts professional from Repco, Burson's, or Supercheap and are tired of working weekends, we would love to hear from you.
About the role:
- End-to-end customer service; phone and email enquiries assisting with parts requests
- Providing fast and accurate parts interpretations and exceptional customer service from such sources as phone, email, online software and internal enquiries
- Develop and maintain relationships with suppliers, guests and internal stakeholders.
- Process invoices, orders and backorder follow-ups.
- Assist with other general warehouse duties and tasks as required.
- Ensure all company policies and procedures are adhered to
- Provide exceptional customer service.
About you: - A Toyota Part Interpreter is an ideal match; however, we are open to applications from dealership or retail experienced Parts Interpreters.
- Have a good understanding of sales principles and customer service practices.
- Excellent written and verbal communication skills
- A positive work ethic with the ability to handle a fast-paced environment in a high-performing team.
- Computer and admin literacy skills
- The ability to problem solve and think on your feet
- Attention to detail
- A willingness to learn and continue to develop your skills
- Be friendly, helpful, confident and have an engaging personality
- Current driver's licence
On offer: - Salary package (Base + Commission)
- Outstanding career growth opportunities throughout the group and team.
- Extensive training at the dealership and with our OEM
- Access to Patterson Cheney discounts, including New and Used Vehicles, Servicing and Parts
- Job security with a strong and growing independent family-owned business
- Employee Assistance Program
- And don’t forget a great culture, providing support and a bit of fun!
How do I apply? Please attach a resume, which will be directed to our Talent Acquisition Specialist.
The successful applicant will be required to undertake a National Police Check.
Why join Chadstone Toyota? Chadstone Toyota, part of the Patterson Cheney Group, has over 800 employees. We are proud to be one of Australia's largest automotive businesses with multiple brands (Toyota, Mercedes-Benz, Holden, Isuzu, Mahindra, JAC Motors and multiple truck brands). We have serviced our customers since 1915, and our success has been built on a strong foundation of customer service. With independent, solid family business values and behaviours, we emphasise enjoying our work.
We take pride in being an equal opportunity employer looking to employ qualified candidates of any gender, race, religion or age with full rights to work in Australia. We will not be taking agency candidates.
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