20th October, 2025
At Patterson Cheney Trucks Dandenong, we seek a motivated and results-oriented Parts Interpreter to support our internal workshop and trade customers. This is a unique opportunity for you to contribute to our growth and success by working at our award-winning dealer excellence flagship truck dealership site.
About the Role
As a Truck Parts Interpreter, you will provide exceptional customer service to our truck customers over the counter and via phone. Your responsibilities will include:
- Serving retail and VIP trade customers
- Managing sales and customer accounts
- Ordering, invoicing, and processing payments for parts
- Handling customer inquiries in person and over the phone
- Checking in parts deliveries
- Building strong relationships with suppliers and internal departments
- Assisting with parts stock takes
About You We welcome applications from professionals in both light and heavy vehicle parts. To excel in this role, you should possess:
- Familiarity with parts cataloguing software (ERA experience is a plus, but not required)
- A commitment to delivering excellent customer service
- Strong organisational skills and the ability to multitask
- A professional work ethic
- A technical understanding of truck mechanics for accurate parts identification
- Good telephone etiquette and proficient PC skills
- A valid Victorian driver’s license
What's in it for you? - Competitive salary based on experience, plus overtime
- Opportunity to work with a reputable and established automotive dealership group
- Join a brand-new, modern dealership
- Continuous training from manufacturers
- Career growth opportunities within the group
- Access to exclusive Patterson Cheney Group dealership discounts
- Job security with a strong, independent, privately-owned business
- A supportive and fun workplace culture
How to Apply: If you are a passionate Heavy Vehicle Truck Technician looking for an exciting opportunity, we want to hear from you! Please submit your updated resume today to apply.
The successful applicant will be required to undertake a National Police Check.
Why join Patterson Cheney Cars and Trucks? We are proud to be one of Australia's largest automotive businesses, employing over 950 people and operating multiple brands (Isuzu, Western Star, MAN, Dennis Eagle, and leading light vehicle brands). We have served our customers since 1915, and our success has been built on a solid foundation of customer service. With strong independent family business values and behaviours, we emphasise enjoying our work.
We take pride in being an equal opportunity employer looking to employ qualified candidates of any gender, race, religion or age with full rights to work in Australia. We will not be taking agency candidates.
Apply For Job