_{01st August, 2025}

Sales and Customer Service Advisor
Job Overview:
We are looking for a Sales and Customer Service Advisor. In this role, you will handle inbound customer enquiries, manage sales and retention efforts, and provide multi-channel support. You will play a key role in delivering excellent service while using sales techniques to secure new business and retain existing customers.
Key Responsibilities:

• Handle inbound calls from customers, assisting with new enquiries and sales conversions.
• Perform eligibility checks and accurately input customer data.
• Use effective sales techniques to secure new contracts.
• Address customer concerns to improve retention and prevent cancellations.
• Provide support via web chat, email, and intercom.
• Assist across multiple departments, including sales, retention, and technical support.
• Maintain accurate records and ensure compliance with company policies.

Skills & Experience:

• Previous experience in sales, customer service, or a similar role.
• Strong communication skills, both written and verbal.
• Ability to handle objections and influence customer decisions.
• Experience using multi-channel communication platforms.
• Strong administrative and problem-solving skills.
• Ability to work in a fast-paced environment and manage multiple tasks.

Benefits:

• Competitive salary and commission structure.
• Opportunities for career development.
• Supportive and collaborative team environment.

If you have experience in customer service and sales and are looking for a role where you can develop your skills, apply today.
  
JDRCC
JDR is acting as an Employment Agency in relation to this vacancy.
JDRCC

Apply For Job