As a Collections Agent, you'll be the driving force behind our innovative approach to debt resolution, blending customer service excellence with a keen eye for negotiation. Get ready to embark on an exciting journey where your authenticity and respect for others will shine through in every interaction.

What's in it for you?

• Permanent, full-time role with a competitive salary range of GBP25,000 - GBP26,000
• Casual office environment where innovation, quality, and compliance are the name of the game
• Opportunity to make a meaningful impact on our customers' financial well-being
• Customer Service Advisor (Collections)

Preferred Requirements:

• Proven experience in collections, customer service, and negotiation
• Ability to approach each interaction with authenticity and respect
• Strong communication skills and a knack for finding creative solutions
• Commitment to staying up-to-date with industry regulations and best practices
• Passion for delivering exceptional service and driving positive outcomes
• Customer Service Advisor (Collections)

Preferred Qualifications:

• Previous experience in the customer service or call centre sector
• Excellent problem-solving and critical thinking skills
• Ability to thrive in a fast-paced, dynamic environment
  
  
• Customer Service Advisor (Collections)

JDRCC