ESP Global Services is looking for a Desktop Support Engineer based in Brno, Czech Republic
Join our team as an IT Support Engineer and support enterprise IT operations with hands-on troubleshooting of hardware, software, and network issues. This is a great opportunity for an early-career professional to develop your IT career.
If you're working today as an IT helpdesk, IT support, onsite technical support, desktop support engineer, IT technician or ICT service desk, apply for your great next move. Your support helps keep global business running and makes a difference every day!
Working on-site in Prague from Monday to Friday from 9 am to 5 pm.
Key Responsibilities:
· Install, troubleshoot, and repair desktops, laptops, and peripherals.
· Perform some Smart Hands support for networking hardware.
· Troubleshoot within Windows / iOS / Android OS support, software installations, and security updates.
· Manage Active Directory tasks.
· Troubleshoot basic network connectivity issues (LAN, WAN, VPN, Wi-Fi).
What will you bring to ESP?
· Experience: 3+ years providing IT infrastructure support, including hardware, software, and operating system troubleshooting
· Languages: C1 - C2 in both English and Czech
· Technical skills: - Good command of Windows and Linux
- Active Directory
- M365 License
- JAMF Knowledge
- Mac support Experience
- Endpoint management knowledge is preferred
· Soft Skills: Strong problem-solving, communication, and teamwork abilities.
Benefits:
· Meal tickets
· Access to a voucher-based platform on your interests (travel, wellness, sports and more)
· Continuous training and access to our ESP Learning Platform with pathways to certification.
Why Join Us?
· Career Growth: Expand your IT skills with hands-on enterprise experience and exposure to complex technical support scenarios.
· Diverse Team: Work in a global, innovative environment.
· Impactful Role: Keep businesses running smoothly with your IT expertise.
· Wide Exposure: Gain valuable experience across multiple industries and clients to grow your technical and professional toolkit.
Who are we:
ESP Global Services is a leading provider of customized IT support solutions to clients across the globe. From delivering seamless day-to-day IT support to managing complex technology projects, we are trusted by global businesses and the aviation industry to meet demanding service levels and security requirements.
Join a team that prioritizes excellence—our ISO 9001 certification reflects our commitment to quality and superior customer service.
ESP Global Services is an equal opportunity employer, and we value collaboration, passion, and drive for development. What about you?