_{14th October, 2025}

Ready to take your ServiceNow expertise to the next level?

We’re looking for an experienced Senior Technical Consultant to join our ServiceNow team. In this role, you’ll design, develop, and deliver complex ServiceNow solutions across ITSM, CSM, FSM, CMDB, and integrations. You’ll collaborate closely with business analysts, architects, and engineers to create innovative, scalable, and reliable features that drive measurable customer outcomes.
This is a hands-on, on-site role—ideal for professionals who thrive in fast-paced environments and are ready to make an immediate impact.

What You’ll Be Doing

• Designing and implementing tailored ServiceNow solutions to meet business requirements.
• Developing and configuring applications, workflows, and modules on the ServiceNow platform.
• Leading integrations with enterprise systems and third-party applications.
• Applying expertise in APIs, Flow Designer, scripting (JavaScript, AngularJS, HTML, CSS), and automation.
• Mentoring developers and ensuring adherence to coding standards and best practices.
• Building complex workflows and customizing platform components (tables, forms, rules, scripts).
• Identifying and delivering automation opportunities to improve efficiency.
• Managing end-to-end solution lifecycle—from design to deployment, testing, and documentation.
• Providing operational support, troubleshooting, and ensuring platform health and stability.
• Driving continuous improvement by staying ahead of platform upgrades and industry best practices.

What You Bring

• 8+ years of hands-on ServiceNow experience across ITSM, CSM, CMDB, asset management, and integrations.
• 5+ years proven expertise implementing asset management in ServiceNow.
• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
• ServiceNow Certified System Administrator (required).
• At least one ServiceNow Implementation Specialist certification (ITSM or CSM preferred).
• Strong knowledge of ITIL and ITSM processes.
• Experience with Agile/Scrum methodologies.
• Excellent communication, collaboration, and stakeholder engagement skills.
• Ability to mentor and guide junior developers.

What’s In It for You?

• Competitive salary.
• Opportunities to earn further ServiceNow certifications and accreditations.
• Exposure to diverse global projects with leading-edge technologies.
• A collaborative, supportive, and growth-focused environment.

Who Are We?
ESP Global Services has been providing 24/7 customized IT support solutions since 1992. We support over 200 customers worldwide, managing thousands of tickets daily via multilingual service desks, on-site engineers, and visiting engineers.
Our ITIL-aligned and ISO-accredited services are trusted across fast-paced industries such as aviation, where we deliver IT solutions in environments with demanding security and rapid response requirements. Our global footprint and end-to-end lifecycle support mean we can deliver seamless IT solutions anywhere in the world.

We are a global community of exceptional people, united by one vision: to exceed expectations and delight customers every time.

ESP Global Services is proud to be an equal opportunity employer.

Immediate – 1 month joiners, based today in Pune preferred. Apply today and be part of our ServiceNow transformation journey.

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