_{02nd September, 2026}

Cathedral Administration Officer
Location: St Stephen's Cathedral Precinct, 229 Elizabeth St, Brisbane city
Employment: Permanent Full Time

The Cathedral Parish, which also incorporates the communities of St. Patrick's, Fortitude Valley and Holy Spirit, New Farm, is seeking an organised, customer focused and proactive Administration Officer to join our parish office team.
 
This newly created role is the first point of contact for parishioners, visitors, volunteers and external stakeholders. You will play a key role in ensuring enquiries are handled efficiently, requests are directed appropriately and parish administration functions run smoothly.

If you thrive in a busy environment, enjoy helping people and have a talent for staying organised while managing multiple priorities, we'd love to hear from you.
 
About the Role
As Administration Officer, you will be responsible for managing community facing operations, coordinating enquiries and supporting a range of administrative functions across the parish.
Working closely with the Cathedral Parish Manager and parish team, you will help ensure workflows are effectively managed and that requests are actioned in a timely and professional manner.
 
Key Responsibilities

• Serve as the first point of contact for phone calls, visitors, email enquiries and general correspondence.
• Assess and triage incoming requests, determining:
  • what action is required
  • who should manage the request
  • what information is needed to progress it
• Manage and monitor shared inboxes, ensuring enquiries are tracked and responded to appropriately.
• Maintain sacramental registers
• Coordinate volunteer schedules and maintain related administrative records.
• Manage liturgical rosters and associated scheduling requirements.
• Coordinate parish newsletter content and publication activities.
• Complete finance administration processing and maintain accurate records.
• Provide general administrative support across the parish office.
• Contribute to a welcoming, professional and service oriented environment.

 
About You
To be successful in this role, you will demonstrate:

• Experience in reception, administration or customer service roles.
• Outstanding organisational and time management skills.
• Excellent verbal and written communication skills.
• A professional and welcoming approach when interacting with a diverse range of people.
• Confidence using Microsoft Office applications and business systems.
• The ability to work independently while contributing to a collaborative team environment.
• Sound judgement and discretion when handling sensitive information.

 
Desirable

• Experience working in a church, not-for-profit, community or service-based environment.
• Experience managing shared inboxes, scheduling systems or volunteer coordination activities.
• Basic finance administration experience, including invoice processing and record management.

 
Why Join Us?
This is an opportunity to make a meaningful contribution to the life and mission of Brisbane's Cathedral Parish. You will be part of a supportive team dedicated to providing excellent service and operational support to the Cathedral Parish and its stakeholders.
 
To apply, please submit your resume and a cover letter outlining your experience and suitability for the role.
 
Applications should be submitted via SEEK. We will also process applications received through our official channels (intranet, website, or LinkedIn).

For any enquiries regarding the role, please email Brent Hunter hunterb@bne.catholic.net.au

The Archdiocese of Brisbane has standards of conduct for workers to maintain a safe and healthy environment for children. Our commitment to these standards requires that we conduct working with children checks, criminal history checks, and background referencing for all persons who will engage in direct and regular involvement with children and young people (0 - 18 years) and/or vulnerable adults. The organisation is fully committed to child safety and has a 0 tolerance to abuse of children or vulnerable adults

Accessibility and Inclusivity
The Archdiocese of Brisbane is committed to creating an accessible and inclusive environment where all job candidates can fully engage in the recruitment process. We acknowledge and actively support the inclusion, respect, and equitable treatment of, including but not limited to, Aboriginal and Torres Strait Islander peoples, people with disabilities, and people from culturally, religiously and linguistically diverse backgrounds. If you require any reasonable accessibility adjustments or information in an alternative format during the recruitment process, please contact us to discuss how we can support your participation. We respect your privacy and confidentiality. Information is shared with other staff only as reasonably necessary to arrange workplace accessibility adjustments.

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