_{09th May, 2025}

Location: Holy Cross Funerals, Redcliffe | Casual role with potential for part-time

Short Description:
Greet guests and provide compassionate administrative support at a Catholic funeral home. Casual role with future part-time potential.

Bullet Points:

• Small, supportive team environment
• Casual role with future part-time opportunity
• On-the-job training and support provided

About the Role

Holy Cross Funerals is seeking a mature-minded, customer-focused Receptionist / Funeral Administrator to join our Administration Team.

This is a casual position, working as required between 9:00am – 2:00pm, Monday to Friday, to support team cross-training, with potential for future conversion to part-time.

Holy Cross Funerals operates as an outreach of the Redcliffe City Parish within the Catholic Archdiocese of Brisbane and is a not-for-profit organisation committed to delivering compassionate and professional funeral services.

Key Responsibilities

• Welcome guests and manage phone and in-person enquiries
• Provide administrative support throughout the funeral coordination process
• Book services and process paperwork for funeral arrangements
• Create and manage web notices
• Lodge online death registration forms via the BDM Online system
• Produce Order of Service booklets (as required)
• General office tasks: typing, filing, emailing, photocopying
• Work collaboratively within a supportive and respectful team

About You

We are looking for someone with:

• Excellent interpersonal and written communication skills
• A mature, compassionate, and calm approach
• High attention to detail and strong organisation skills
• Experience managing multiple tasks and deadlines
• Proficiency in Microsoft Office (Word, Excel, Outlook, Publisher, PhotoDraw)
• Willingness to learn industry-specific software
• Familiarity with Catholic practices (desirable)
• Experience in a fast-paced office environment
• Previous knowledge of the funeral industry (preferred, not essential)

How to Apply

Please send your cover letter (addressing the job requirements) and current resume with two professional referees to:
 
Peter Mullins – Manager
mullinsp@holycrossfunerals.com
 
Applications close: Thursday, 29 May 2025
Please include your availability in your application.

The Archdiocese of Brisbane has standards of conduct for workers to maintain a safe and healthy environment for children.  Our commitment to these standards requires that we conduct working with children checks and background referencing for all persons who will engage in direct and regular involvement with children and young people (0 - 18 years) and/or vulnerable adults. The organisation is fully committed to child safety and has a 0 tolerance to abuse of children or vulnerable adults

Apply For Job