_{16th March, 2026}

Customer Service Representative 

Location: London, Ontario (In-Office)

Salary Range: $55,000 + Benefits

Who Are We?
We are a strategic recruitment agency specializing in connecting skilled professionals with top employers across Canada and the United States. Our holistic approach ensures that both technical and cultural alignment leads to long-term success for all parties involved.

Why Are We Looking for You?
We are proud to support our esteemed client in hiring a Customer Service Representative for an exciting opportunity in the warehouse product distribution industry. Our client is a well-established and growing organization known for delivering high-quality products and exceptional service to customers across Canada. They operate in a fast-paced, high-volume environment and pride themselves on building a collaborative team culture focused on efficiency, accountability, and continuous improvement. This is an excellent opportunity for someone who thrives in a dynamic setting and enjoys being at the center of customer operations.

What’s In It for You?

• Competitive salary ($55K–$60K)
• Full benefits package (after 3 months)
• Stable, growing organization with long-term career potential
• Structured onboarding and training
• Supportive, team-oriented workplace
• Exposure to a fast-moving distribution environment with opportunities to grow your skillset

What Will You Do?

• Manage customer orders from intake through completion
• Enter and process orders accurately via phone, email, and web platforms
• Answer inbound customer inquiries and provide product guidance and solutions
• Support customers with order status updates, product information, and issue resolution
• Work closely with warehouse and operations teams to ensure accurate and timely fulfillment
• Handle a high volume of orders in a fast-paced environment while maintaining accuracy
• Navigate multiple systems simultaneously to manage orders and communications
• Deliver a professional and positive customer experience at every interaction

What Do You Bring?

• Previous customer service or order management experience (distribution, logistics, or product-based environment preferred)
• Strong technical aptitude and comfort working with multiple systems and software platforms
• Ability to work quickly and accurately in a high-volume, fast-paced environment
• Excellent communication and problem-solving skills
• Highly organized with strong attention to detail
• Agile, proactive mindset with the ability to prioritize competing tasks
• Team-oriented attitude with a strong customer-first approach

#MT1

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