_{18th May, 2026}

Sales Executive, Customs & Logistics

Location: Exeter, office based
Salary: Up to £35,000 DOE + uncapped commission
OTE: Circa £50,000

Benefits: 25 days holiday, enhanced pension, health insurance and life insurance

Are you working within customs, freight forwarding, logistics, transport or import/export and looking for a more commercial role?

This is an excellent opportunity for someone with sector knowledge who wants to move into sales and business development. You do not need to come from a traditional outbound sales background, although any sales, account management or customer-facing commercial experience would be useful.

What matters most is that you understand the customs and logistics world, communicate well, enjoy speaking with people and have the confidence to build relationships with businesses.

You’ll be based in the Exeter office, working alongside an established sales team. The role is focused on identifying new opportunities, building customer relationships and supporting planned business growth within the customs and international trade sector.

This role could suit someone currently working as a:

• Customs Clerk
• Customs Administrator
• Customs Coordinator
• Customs Processor
• Senior Customs Processor
• Freight Forwarding Coordinator
• Import/Export Coordinator
• Logistics Coordinator
• Transport Administrator
• Customer Service Executive within logistics, customs or freight forwarding

Key Responsibilities

• Identify and approach prospective customers
• Support outbound business development activity
• Build relationships with new and existing business contacts
• Generate and qualify sales opportunities
• Follow up with prospective customers
• Attend meetings, networking events, trade shows and exhibitions
• Deliver presentations and product demonstrations
• Maintain CRM records and pipeline activity
• Produce regular pipeline and activity reports
• Work with internal teams to support a strong customer experience

Essential Experience

• Experience within customs, freight forwarding, logistics, transport or import/export
• Strong communication and relationship-building skills
• Commercial awareness and confidence speaking with customers
• Good IT skills including CRM systems, Microsoft Office and email
• Proactive, organised and self-motivated approach

Beneficial Experience

• Previous B2B sales, telesales, account management or outbound calling experience
• Experience working towards targets or commercial objectives
• Polish, Romanian, Bulgarian, Czech, Slovak, Hungarian, Lithuanian, Latvian, Estonian, Croatian, Serbian or Ukrainian language skills

The Type of Person Who Will Do Well

You’ll be confident, personable and commercially curious. You’ll enjoy speaking with people, asking good questions and building relationships. You’ll be positive, resilient and motivated by the opportunity to develop into a more sales-focused role.

This is a great opportunity for someone who already understands customs, logistics or international trade and wants to build a long-term commercial career within the sector.

Apply today to find out more.

Pivotal Recruit, a brand of Pivotal Partnerships Ltd, is acting as an Employment Agency for this vacancy on behalf of their client.

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