Providing one-on-one support to people seeking asylum as they strive to achieve their employment, training and education goals.
23rd January, 2025
Position: Employment Advisor Program Area: Employment Service Purpose / Objective Employment Advisors volunteer in the ASC Employment Hub, providing one-on-one support to people seeking asylum as they strive to achieve their employment, training and education goals. Reports to: Employment Service Manager Commitment Period: - Minimum 6 months
Commitment Requested: 5 hours / week
Duties & Responsibilities
Support people who attend the ASC Employment Hub to:
Develop resumes and cover letters, utilising ASC templates
Apply for Tax File Numbers (where required)
Apply for jobs and build job search skills
Develop online profiles e.g. Seek, Jora, LinkedIn
Evaluate and apply for roles with ASC Employer Partners
Prepare for job interviews
Complete pre-employment paperwork
Identify and/or enrol in relevant work readiness and training opportunities
Collect and record information in our database about a person’s education and training, skills and experience, English proficiency and readiness for work
Link people with relevant internal and external supports or services as appropriate
Provide assistance from a people-centred and strengths-based perspective
Record the details of your meetings in our database and keep records updated
Engage in peer-to-peer briefing and debriefing sessions with fellow volunteers and ASC staff to continually improve our Service
Regularly check ASC emails to stay up to date with Centre news and process updates
Attend team meetings and training sessions, generally once every two months
Selection Criteria
A sound understanding of the Australian job seeking and employment landscape
Experience with resume, cover letter and application writing
Strong customer service and communication skills including active listening, relationship building, problem-solving, efficiency, empathy and collaboration
Experience in working with people from various backgrounds and cultures
An understanding of issues affecting people seeking asylum in Australia
An understanding of, or willingness to learn about, trauma-informed practice
Intermediate computer skills; confidence using Google products (Mail, Calendar and Drive) and confidence using (or willingness and ability to learn) how to use a database
Ability to work collaboratively and thoughtfully with other team members
Flexibility and willingness to think outside the box and take initiative
Ability to adhere to our code of conduct and boundaries and confidentiality policies
Strong prioritisation and time management skills, and attention to detail
Experience in coaching, mentoring and/or training is beneficial
General Conditions
All ASC staff and volunteers are required to:
Adhere to ASC’s vision, purpose and values - compassion, connection, collaboration, innovation, and people-centred
Act at all times in accordance with ASC’s Code of Conduct and Child Protection Policies
Comply with Work, Health and Safety systems
Comply with Incident Management Procedures and Emergency protocols
Demonstrate respectful and welcoming behaviour with all people at ASC in culturally appropriate ways
Have received at least two doses of the COVID-19 vaccine.
Support a child-safe organisation by undertaking an NSW Working with Children Check prior to commencement and ensuring it is up-to-date