_{22nd October, 2024}

Days and hours required per week:
Wednesdays, 5 hours per week -10 AM to 3 PM including a 30 minutes lunch break.

Location: Auburn Centre for Community, Auburn

Commitment Period: Minimum 6 months

Duties and Responsibilities:

Community Engagement Volunteers support the Community Engagement Team to deliver a range of quality activities and events such as soccer training, drama classes, sewing groups, walking tours, excursions, surveys, free ticket distribution, school holiday programs, and large celebrations.


Tasks may include:

• Performing client registration processes prior to the activity and / or on the day of the activity
• Ensuring that clients have all the information required to meaningfully participate in events and programs of interests
• Attending Community Engagement activities and events, ensuring that a warm and inclusive environment is enjoyed by all participants
• Assisting with event set-up and pack down 
• Ensuring that any wellbeing or safety concerns pertaining to clients are promptly shared with the appropriate ASC Staff
• Connecting participants to the appropriate ASC service such as the Health, Employment or Intensive Supports where they are in attendance, or advising the appropriate ASC person for follow up
• Assessing activity sites for hazards, responding to, and reporting hazards to ASC staff in a timely manner
• Support ASC processes to seek feedback on ASC programs and services e.g. surveys, recording ad hoc suggestions
• Coordinating opportunities to distribute free tickets to performances or shows and communicating outcomes to applicants and staff
• Contributing to the development of the assigned program in close collaboration with the coordinating staff member e.g. identify safe walking tracks for the bushwalks
• Other as reasonably requested by the Line Manager

Selection Criteria:

• Experience in working with people from various backgrounds and cultures.
• Strong organisational and time management skills.
• Excellent interpersonal communication skills including active listening skills and the ability to create a welcoming and inclusive environment for people seeking asylum.
• Ability to work collaboratively with other staff and volunteers. 
• Flexibility and willingness to take on extra tasks as appropriate.
• Ability to adhere to policies in relation to code of conduct, boundaries and confidentiality.
• Positive attitude and proactive approach to program development.

Desirable

• Intermediate computer skills (confidence in using Google Workspace, the internet and emails).
• Familiarity with databases and/or ability to learn.
• First Aid Certificate with a current CPR component.
• Experience in managing and delivering events and community. activities

General Conditions:

All ASC staff and volunteers are required to: 

• Adhere to ASC’s vision, purpose and values. 
• Act at all times in accordance with ASC’s Code of Conduct and Child Protection Policies. 
• Comply with Work, Health and Safety systems. 
• Comply with Incident Management Procedures and emergency protocols. 
• Demonstrate a respectful and welcoming behaviour with all people at ASC in culturally appropriate ways.
• Have received two doses of the COVID-19 vaccination.
• Undertake a NSW Working with Children Check prior to commencement and ensure it is up-to-date. 
• Support a child-safe organisation by undertaking screening for suitability to work with children and vulnerable people and to comply with relevant state/territory legislative requirements.

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