Engage with parents and carers to ensure they have awareness of services available to them and their children within the community
05th May, 2022
Position: Family Engagement Volunteer Program Area: Community Engagement Purpose / Objective Engage with parents and carers to ensure they have awareness of services available to them and their children within the community. The role will support families to utilise education and children’s services to provide assistance where needed. This position works collaboratively across all ASC services and looks to facilitate opportunities for community connections and meaningful participation for families. Reports to: Family Engagement Coordinator Commitment Period: Minimum 3 months. The role is ongoing. Days and hours required per week:4 hours minimum per week. Days and times are flexible and can be negotiated.
The majority of hours can be completed remotely with some face to face engagement with parents and carers required.
Duties & Responsibilities
Connect and build rapport with families to better understand their needs, issues, gaps in support and aspirations
Assist families with the administration of preschool, primary and high school enrolment and school fees waiver applications
Support families to source educational materials and uniforms for schooling
Connect families with available childcare options to enable parents to find and sustain employment
Work with Management to advocate and address barriers to access to education and community participation for people seeking asylum
Provide families with the skills and knowledge to navigate child support systems available to them
Connect families to community resources and supports available to meet practical, material needs
Other as reasonably requested by the Line Manager, such as Family events and activities
Selection Criteria
Ability to identify family and individual client needs using a child-centred approach
An understanding of the needs of people seeking asylum or the ability to learn
Excellent communication skills with a diverse range of people
Familiarity with the barriers people from culturally and linguistically diverse backgrounds face when accessing services
Initiative and ability to problem solve
Ability to foster client strengths and empower independence
Capability to work effectively as part of a multidisciplinary team.
Good organisational and time management skills
Good computer literacy skills
General Conditions All ASC staff and volunteers are required to:
Adhere to ASC’s vision, purpose and values
Act at all times in accordance with ASC’s Code of Conduct, Boundaries Handbook and Child Protection Policies
Comply with Work, Health and Safety systems
Comply with Incident Management Procedures and emergency protocols
Demonstrate respectful and welcoming behaviour with all people at ASC in culturally appropriate ways
Undertake a NSW Working with Children Check prior to commencement and ensure it is up-to-date
Support a child-safe organisation by undertaking screening for suitability to work with children and vulnerable people and to comply with relevant state/territory legislative requirements
The Volunteer will receive a thorough induction and orientation to their role and to ASC, including a detailed Workplace, Health & Safety briefing and support to maintain professional boundaries.