CSV's play a key role in providing general advice and guidance to clients who may have questions about ASC services or processes in Australia.
Position: Centre Support Volunteer
Program Area: Volunteer Program
Purpose / Objective
Centre Support Volunteers are pivotal in ensuring clients remain supported and receive assistance with day-to-day questions, particularly during this time of COVID19 impacts. CSV’s play a key role in providing general advice and guidance to clients who may have questions about ASC services or processes in Australia.
The role involves actively contacting clients by telephone, email or SMS to provide this advice, as well as action the necessary in-house referral when relevant to ASC programs. CSV’s focus on ensuring clients are kept up-to-date, informed and remain supported with their enquiries while the Centre delivers services remotely.
Days and hours required per week:
Tuesdays, 4-hour shift (between 9-5 pm)
Duties & Responsibilities