Ensuring a smooth flow of front-of-house, managing the front desk, responding to a range of enquiries face to face or over the phone.
Purpose / Objective: Reception Volunteers work as part of a team as the first contact for clients, supporters and members of the community. The role involves ensuring a smooth flow of front-of-house, managing the front desk, assisting clients and staff with administrative tasks and responding to a range of enquiries and referrals face to face or over the phone
Reports to: Information and Referral Coordinator
Days and hours required per week:
1 day a week for a 4-5 hour shift. Normally done through rotating shifts with your team. Example: 9-1pm, or 12-4 pm (but always the same day of the week)
Duties & Responsibilities