_{17th June, 2026}

Employment Services Case Worker (Identified Position)

• Location: Newtown, Sydney (with flexibility to work across Greater Sydney)
• Classification: Social, Community, Home Care & Disability Services Industry Award 2010 (SCHADS) – Level 4
• Work Type: Fixed Term Contract until June 2027, part-time (22.8 hours per week)
• Reports To: Employment Services Manager
• Identified position:  This is a female-identified position. ASC welcomes and encourages applications from all individuals who identify as women. 

About Us
The Asylum Seekers Centre (ASC) is a place of welcome, offering practical and personal support for people living in the community who are seeking asylum. Driven by human rights values since 1993, we rely on a dedicated team of professional staff, incredible volunteers, and philanthropic partners to run our life-changing programs and services..
The Opportunity Are you passionate about empowering women and breaking down barriers to employment and housing security? We are looking for an Employment Services Case Worker to join our dedicated Employment Services team.
In this vital role, you will specifically support women seeking asylum including single parents and those at risk of homelessness to secure meaningful employment and stable homes. Using a trauma-informed, person-centred, and strengths-based model of care, you will provide the holistic, tailored pathway support they need to thrive in the community.

Key Responsibilities

• Tailored Casework & Support: Manage a dedicated caseload of female clients, conducting assessments, reviewing needs, and co-designing tailored job search plans and administering employment support through Asylum Seeker Employment Skills Support (ASESS) Program
• Holistic Pathways: Connect clients to critical external support systems, completing referrals for childcare, complex casework, and specialised programs like Dress for Success and the WAGEC Access Mentoring program.
• Collaborative Crisis Prevention: Work hand-in-hand with our Client Support Services team and participate in multidisciplinary case planning meetings to establish pathways that reduce the risk of homelessness.
• Job Placement & Support: Oversee job readiness, market candidates to employer partners, manage training enquiries (TAFE/VET), and provide post-placement support.
• Volunteer & Hub Supervision: Supervise the Employment Hub on a rostered basis and guide volunteers as they assist clients with job applications and CRM data entry.

Essential Criteria:

• Sector Experience: At least 3 years’ experience in employment services, recruitment, HR, social work, psychology, or the humanitarian sector.
• Trauma-Informed Practice: The ability to listen to, engage with, and learn from people with complex needs using a strengths-based approach.
• Advocacy & Understanding: A strong understanding of the unique systemic issues affecting people seeking asylum.
• Digital Literacy: Solid technical skills and experience utilizing CRM systems to document client journeys and measure impact.
• Collaborative Spirit: Excellent interpersonal communication, an energetic attitude, and a commitment to "leadership at every level".

Desirable Criteria:

• Lived experience as a refugee or person seeking asylum.
• Knowledge of education and childcare sectors.
• Relevant tertiary qualifications.
• Understanding of intersectional feminism and gender based violence

Why Work With Us?

• Make a profound, gender-specific impact within a vulnerable community.
• Benefit from a supportive and multidisciplinary team environment.
• Access to salary packaging benefits
• Complimentary 24/7 access to Sonder, our holistic wellbeing provider 

How to Apply
If you have a an do, positive attitude, a collaborative mindset, and a genuine passion for human rights, we want to hear from you!
Please click Apply Now to submit your resume and a cover letter addressing the key selection criteria by 1 July 2026. Early applications are encouraged as we will begin reviewing and shortlisting as applications are received.  
ASC is an Equal Opportunity Employer. Should you need any adjustments during the recruitment process, please email hr@asylumseekerscentre.org.au

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