_{27th November, 2025}

Purpose / Objective
 
The Admin Volunteer provides administrative support to the Welcome & Registration Team by responding to enquiries, reviewing and processing registration forms, corresponding with ASC clients and completing checklists to ensure compliance. 
 
Commitment Period: Minimum 6 months (ongoing)
 
Days and hours required per week:
 
One weekday per week, 5 hours (Wednesday or Friday).
 
Duties & Responsibilities

• Assist Welcome & Registration in the client registration and file closure processes
• Review Google Doc form responses and check data against documents provided
• Create new client files, upload data to CRM, conduct VEVO checks and close files.
• Liaise with ASC clients on signing consent forms, documents needed and their status with ASC.
• Process material aid requests.
• Monitoring and responding to queries in shared inboxes.
• Further administrative tasks as needed.

 
Selection Criteria 

• Advanced computer skills
• Excellent attention to detail
• Ability to closely follow workflows and guidance documents
• Ability to effectively coordinate and organise tasks within the organisation
• Ability to work collaboratively with other staff and volunteers
• Flexibility and willingness to take on extra tasks as appropriate
• Ability to adhere to policies in relation to code of conduct, boundaries and confidentiality

 
General Conditions 
 
All ASC staff and volunteers are required to: 

• Adhere to ASC’s vision, purpose and values 
• Act at all times in accordance with ASC’s Code of Conduct and Child Protection Policies 
• Comply with Work, Health and Safety systems 
• Comply with Incident Management Procedures and emergency protocols 
• Demonstrate a respectful and welcoming behaviour with all people at ASC in culturally appropriate ways
• Undertake a NSW Working with Children Check prior to commencement and ensure it is up-to-date Support a child safe organisation by undertaking screening for suitability to work with children and vulnerable people and to comply with relevant state/territory legislative requirements  

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