_{02nd November, 2026}

Head of Department | Property Management | Eastern Suburbs | Up to $150K Package
 
An exciting opportunity is available for an experienced Head of Department to lead an established and substantial residential property management division in Melbourne's Eastern Suburbs.
 
Overseeing a rent roll of just over 2,000 properties and a team of 19 professionals, this is a senior leadership position offering the opportunity to take full ownership of the department and drive its ongoing performance, growth and operational success.
 
Working closely with senior leadership, you'll have the autonomy to shape the department's structure, develop processes and implement strategies that improve team performance, client satisfaction and overall business results.
 
Why You'll Love This Role:

• Lead an established property management department of 19 team members
• Oversee a substantial rent roll of more than 2,000 properties
• Salary package below $150,000
• Significant autonomy to structure and manage the department
• Work closely with senior leadership on business strategy and operational improvements
• Opportunity to influence rent roll growth, retention and revenue performance
• Take ownership of the division and run it like your own business unit

What You'll Be Doing:

• Lead, mentor and support a team of Property Managers, promoting accountability and strong performance
• Oversee the operational performance of a rent roll exceeding 2,000 properties
• Drive service consistency, operational efficiency and client satisfaction
• Work collaboratively with other Team Leaders to encourage cohesion and best practice
• Monitor rent roll growth, retention and revenue optimisation opportunities
• Maintain acceptable AAMI levels and minimise preventable losses
• Work closely with senior leadership on departmental structure, strategy and process improvements
• Take full ownership of the property management division and its overall performance
• Develop an understanding of the financial mechanics of the rent roll and manage its commercial performance
• Identify opportunities to improve workflows, systems and team structure

What We're Looking For:

• Proven experience as a Property Management Head of Department
• Strong leadership skills with the ability to coach, mentor and motivate a team
• Commercially minded, with experience managing people, processes and operational performance
• Strong understanding of rent roll management, retention and revenue optimisation
• Highly organised with excellent operational capability and attention to detail
• Confident, mature and comfortable running a division autonomously
• Results-driven with a high-performance mindset
• Strong commitment to exceptional client service and continuous improvement

The Details:

• Location: Eastern Suburbs
• Position: Head of Department – Property Management
• Department: Approximately 19 team members
• Rent Roll: Just over 2,000 properties
• Salary: Up to $150,000 package

Ready to Take the Next Step?
If you're an experienced Property Management Head of Department looking for a senior leadership opportunity with genuine autonomy, commercial responsibility and the ability to shape an established department, we'd love to hear from you.
 
Apply now to explore this confidential opportunity.
 
All applications will be treated with strict confidentiality.

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