_{19th February, 2026}

Our client is seeking a Digital Change Coordinator to support their IT & Digital Portfolio. This is an exciting opportunity to contribute to enterprise-wide digital initiatives while playing a key role in communications, change enablement, and continuous improvement.
 
Reporting to the IT & Digital Portfolio Change Lead, you will help drive digital engagement, maintain governance processes, and support adoption of new tools and platforms across the organisation.
 
Key Responsibilities

• Manage digital communications for the IT & Digital Portfolio (intranet updates, content management, engagement tracking and analytics)
• Monitor and report on digital engagement metrics and user interaction insights
• Maintain PMO processes, procedures, templates and training materials
• Provide change support across IT portfolio continuous improvement initiatives
• Develop just-in-time learning materials including short video tutorials and how-to guides
• Support the Change Team with communications and enablement activities

 About You

• Experience in digital change, communications or IT portfolio support
• Strong written communication skills with the ability to translate technical information for business audiences
• Experience maintaining governance documentation and PMO artefacts
• Exposure to change management methodologies (e.g. Prosci, ADKAR) desirable
• Comfortable using analytics to measure engagement and effectiveness
• Experience creating short training videos or digital learning content advantageous
• Australian Government security clearance preferred (or willingness to obtain)

 Why Apply?

• Opportunity to shape digital engagement across a complex portfolio
• Collaborative and forward-thinking IT environment
• Hybrid working model (3 days onsite)

If you are passionate about digital change, adoption and driving user engagement, we'd love to hear from you.

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