_{09th December, 2025}

HAYLO People are the specialists in General Insurance. We’ve partnered with a leading Underwriting Agency who are currently looking for a Claims professional with experience in Domestic Property Claims or Underwriting. 
 
Our client is a specialised property and landlord underwriting agency, known for its operational excellence and high level of customer service. They are proud to work closely with their customers and focus on resolving all claims efficiently with customer service at the forefront. This is an exciting time to join- the business is growing and they are proud of their strong staff retention and vibrant culture, full of passionate and professional individuals.


The Role:

• Manage your own property, contents and landlord claims portfolio, end-to-end. 
• Build meaningful relationships with the insured, the brokers and service suppliers, always putting a high level of customer service as a priority.
• Take proactive steps to progress claims efficiently while meeting internal benchmarks and turnaround times in line with service expectations.
• Operate within the boundaries of all applicable regulations, legal obligations, and company policies.

Benefits: 

• Work for a growing business with a diverse and employee focussed culture that offers you an environment for you to be your best.
• Work-life balance- 2 days working from home.
• Opportunities to progress within the organisation and develop your career.
• A supportive work environment, with team outings and social events throughout the year. Expect lots of support, mentoring and coaching.

To be successful in this role, you will offer: 
 

• A minimum of 2 years in domestic property claims. Experience in underwriting is also applicable.
• You genuinely care about creating a great experience for customers and supporting them through challenging times.
• You’re adaptable, proactive, and perform well when things move quickly.
• You’re curious, eager to learn, and always ready to take on new challenges.

We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply for any of our roles.    

HAYLO People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. For more information or to discuss this role in further detail, please get in touch with Max Field on max.field@haylopeople.com.au or 0468 012 530.

Apply For Job