_{10th October, 2025}

HAYLO People are experts in Personal Injury, Safety and General Insurance recruitment. We have partnered with a well established Underwriting agency who are seeking experienced case managers to join their team across Sydney CBD and the Northern Beaches. With exciting growth on the horizon and a solid reputation already established, this is your opportunity to be part of a rapidly expanding success story. 
 
The Role: 

• Support claimants through each stage of the claims process managing on a portfolio of 70 accident and health claims. 
• Provide a proactive case management approach with a passion for all aspects of claims management. 
• Handle the settlement of claims, including overseeing claims referred to external handlers for settlement.  
• Build and maintain rapport with clients and brokers.
• Assist with the continued development and implementation of improved claims processes. 

Benefits:

• Opportunity to step up into senior and leadership 
• Inclusive and Diverse Culture 
• Hybrid working (3 days in either of the office locations and 2 days from home post onboarding) 
• Up to $120,000 + super 

About You: 

• An experienced case manager with ideally 2 + years of experience within A+H, Workers Compensation, Life Insurance or CTP however most importantly you will be passionate about delivering superb customer experiences and enjoy working towards outcomes. 
• Have a genuine, caring nature that puts customers at the heart of what you do, showing empathy in all circumstances. 
• An organised person who demonstrates strong time management skills and prioritisation. 
• A true team player who supports peers and loves helping others. 

We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply for any of our roles. 
 
HAYLO People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. For more information or to discuss this role further, please contact Dominic Sheppard - dominic.sheppard@haylopeople.com.au or 0421 573 213 

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