_{15th August, 2025}

HAYLO People are a specialist recruitment agency supporting people finding a role within insurance and personal injury claims. We are working with a trusted and well known insurer.  They have an opportunity to join their thriving business as a Case Manager supporting injured workers through the recovery and return-to-work process. Full training will be provided by dedicated leaders and specialists in the business. 
  
This is a permanent full-time role with flexibility to work from home up to 2 days after initial training within their office based in Newcastle CBD. 
 
The role

• Support people who have been injured at work and guide all parties (injured worker, employee, etc.) through each stage of the claims process 
• Work with internal stakeholders to manage treatment approvals, return to work and injury management plans 
• Manage weekly payments and provider invoices 

About you 

• Previous experience in workers compensation is highly desirable but not essential
• To be successful in this role you should possess a background in healthcare, nursing, allied health, aged care, medical receptionist etc.
• You are passionate about delivering a superb customer experience and enjoy working towards outcomes for all parties 
• You have a genuine, caring nature that puts customers at the heart of what you do, showing empathy in all circumstances
• You are an organised person who demonstrates strong time management and prioritisation skill

Benefits 

• Salary: Up to $100,000 package + bonus (Depending on experience)
• Extensive well-being initiatives and discounts across a number of insurance products 
• Onsite learning & development team with a structured career pathway 

 
For more information, or to discuss this role in further detail, please contact Adam Coyne - Adam.coyne@haylopeople.com.au 
  
We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply or any of our roles.

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