_{05th August, 2025}

HAYLO People are experts in Personal Injury and General Insurance recruitment. We are partnered with a major insurer in the workers compensation space who are expanding their market share and who are  seeking experienced Case Managers & Senior Case Managers to join their team in Melbourne on a contract basis. 

As a Workers’ Compensation Case Manager, you’ll manage a portfolio of self-insured claims, coordinating return-to-work (RTW) strategies, facilitating medical and stakeholder engagement, and ensuring compliance with legislative and procedural requirements.

Key Responsibilities:

• Manage end-to-end claims within a self-insured framework.
• Coordinate medical treatment, workplace support, and tailored RTW plans.
• Partner with internal stakeholders, providers, and injured workers to drive sustainable outcomes.
• Ensure compliance with legislation and internal protocols.
• Maintain accurate records, reporting, and support governance reviews.

• Minimum 2 years' experience in workers' compensation case management (self-insurance preferred).
• Strong understanding of workers’ compensation legislation.
• Excellent communication and stakeholder engagement skills.
• Ability to manage a dynamic portfolio and prioritise effectively.
• Proficient in Microsoft Office and claims systems.

• Up to $50 per hour + super 
• Join an innovative team at the ground level of a new self-insurance model.
• High likelihood of contract extension or permanency.
• Be supported by a team that values empathy, data-led decision making, and collaboration