_{21st March, 2025}

HAYLO People are experts in Personal Injury, Safety and General Insurance recruitment. We have partnered with a long standing and highly recommended Claim service provider who are seeking an experienced Workers Compensation Case Manager to join their team and based from Western Sydney.

• See the impact of your work & work closely your self insured clients.
• Manage a client and portfolio end to end with the support of the director.
• Manage approximately 35 claims and gain national experience.

This is a permanent full-time or part-time role, based 15 minutes from Parramatta with free parking and offers flexibility and hybrid working with up to 2 days working from home. In this role, you will become a key team member working with an experienced team and who value loyalty.

The Role:

• Manage an allocated claims portfolio within legislative, self-insurance, and business requirements to reduce outstanding liabilities and achieve cost effective RTW (return to work) outcomes.
• Engage with key stakeholders to bring about understanding, involvement, and continuous improvement in claims management. 
• Identify, escalate, and manage high risk and business sensitive claims in accordance with the relevant state process.     
• Conduct timely and appropriate case reviews with stakeholders to ensure individual case strategies are developed, communicated, and achieved.

About You:

• Have strong existing experience in managing claims within worker’s compensation.
• A commercially minded yet empathetic, professional with a sound understanding of strategic case management.
• Confidence and influencing skills and comfortable making decisions and problem-solving.
• Collaborative stakeholder management skills and enjoy regular interactions both internally and externally.
• See the enjoyment of working in a team based environment.

Benefits:

• Gain expert support and national experience across multi-state schemes
• Inclusive and Diverse Culture
• Hybrid working (3 days in the office and 2 days from home or Part-time available)
• $90,000-$100,000 + super (experience dependent)

We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply for any of our roles.

Haylo People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. For more information or to discuss this role further, please contact Ashlea Smith - ashlea.smith@haylopeople.com.au or 0423 479 779

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