_{08th January, 2025}

HAYLO People are experts in Personal Injury and General Insurance recruitment, we are partnered with a highly established and well-recognised brokerage undergoing growth providing a newly created opportunity as a Claims Consultant. 

• Work for an organisation that invests in training and development
• Up to $90,000 + Super

We are seeking an experienced Claims Specialist to join one of Australia's most trusted and well-known broking agency in Australia. In this role, you will manage a portfolio of property end-to-end claims. Based in Sydney CBD, on a permanent full-time basis.

Benefits:

• Collaborate with a small, close-knit team under the guidance of a supportive leader
• Well-defined career pathways with numerous advancement opportunities
• A culture that values inclusivity, openness, and diversity
• Salary: $70,000 - $90,000 plus super DOE
• Location: Sydney CBD
• Hours: Monday to Friday, 8.30 am to 5 pm 

The role

• You will manage a property portfolio end to end, tailor strategies to each claim's complexity, and manage expectations and communication across all stakeholders.
• Investigate the claim to determine its validity, which may include gathering evidence, interviewing involved parties, or collaborating with other professionals and stakeholders.
• Negotiate with insurance companies on behalf of customers to secure a fair settlement, involving discussions on the scope of coverage, policy terms, and the amount to be paid.
• Work towards a resolution by either facilitating the payment of the claim or assisting the customer if the claim is denied, helping them understand the reasons and potential recourse options.

About you

• Competent Property Claims Consultant, confident in taking ownership of your portfolio.
• Have excellent communication skills, written and verbal with the ability to manage stakeholder relationships.
• Be self-driven and supportive to help drive team performance.
• Previous experience in mentoring a team preferred but not required.
• Growth mindset and accountable for your own learning, taking advantage of learning and development programs.

We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply for any of our roles.

HAYLO People is a specialist recruitment agency supporting the Personal Injury and Insurance industries. For more information or to discuss this role and the benefits of working with our client in further detail please contact Dakota Morgan at Dakota.Morgan@haylopeople.com.au or 0483 961 261

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