_{28th November, 2024}

This role would suit an experienced workers compensation leader who is passionate about leading, coaching and supporting a team of Case Managers. You will have a growth mindset and display a performance driven, engaging leadership style.

Key success in this role is building strong professional relationships with stakeholders, driving team performance through a good understanding of scheme performance measure, whilst also promoting engagement across the team. 

This is a permanent full-time role with the option to work in the office 2 days a week or more if preferred. The office is based in Lismore with free onsite parking.

The Role:

• Lead a team of senior/case managers, driving best-in-market claims performance outcomes.
• Provide guidance and support and ensure a positive team culture.
• Maintain strong internal and external relationships to support and align with the business's claims strategies.
• Be passionate about continuous improvement and always look at ways to make processes and ways of working better.
• Undertake key audits and quality assurance to ensure business performance against KPIs.

About You

• Strong workers compensation understanding and knowledge.
• Experience in a leadership role or have had leadership secondment experience.
• Excellent client service and communication skills.
• People skills, a passion for working with others, and being a role model for your team and the wider business.

Benefits

• Salary (experience dependent): up to $130,000 Package + 15% bonus.
• Flexible working hours & Hybrid working 2 days in office
• Extensive well-being initiatives and discounts across a number of insurance products.
• Free onsite secure parking.

We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply or any of our roles.

For more information or to discuss this role in further detail please get in touch with Adam Coyne on adam.coyne@haylopeople.com.au or 0451 544 590 

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