_{15th October, 2025}

Our client is a leading Specialised Industrial Service Provider, delivering high-quality service solutions to help keep industry moving. From motors and pumps to valves and engineering components, they provide essential parts and support that make a huge impact on their customers’ operations.
Their people are the backbone of the business, providing technical expertise, reliable service, and a customer-first attitude. This is where you come in.
Why join? With over 170 sites across the UK and Ireland, you’ll always be part of a supportive team. In the last year alone, 72 people who started in a temporary role secured a permanent position – proving there are real opportunities to build your career here.
Our client is committed to creating a supportive environment where your skills and development matter.
What you’ll be doing As a Customer Operations Advisor, you will:

• Use order books to track, expedite, and place supplier orders
• Liaise daily with suppliers to ensure parts are delivered on time
• Assist with goods-in, booking deliveries, and allocating stock correctly
• Provide excellent customer service to engineers working on-site
• Source non-stock parts, checking price, lead time, and delivery
• Support storeroom colleagues, including manual handling of stock (motors, pumps, gas bottles)

What we’re looking for
✔ Confident IT skills (emails, data entry, stock systems)
✔ Strong communication skills in a customer-facing role
✔ Comfortable working in a fast-paced, high-pressure environment
✔ Willingness to undertake manual handling tasks
✔ Experience in stores, procurement, or supply chain environments beneficial (but not essential)
Please note: The Sofina Malton site is a food production facility with livestock processing on-site. While you won’t work directly in production areas, you must be comfortable with the environment..

Location: Sofina, Hugden Way, Malton, YO17 9HG
Salary: £13.06 per hour (£27,164.80 per annum)
Hours: Monday–Friday, 8:30am–5pm (40 hours per week, 30 min break)
Contract: 12 weeks temp-to-perm (permanent offer after successful probation)
Driving Licence: Strongly preferred due to location and off-site training

Permanent benefits (once you secure a role)

• 25 days holiday + bank holidays (option to buy 5 extra days)
• Contributory Pension Scheme
• Cycle to Work Scheme
• Life Assurance
• Employee Assistance Programme with 24/7 support
• Remote GP appointments, nutritional consultations, physiotherapy sessions
• LinkedIn Learning access
• Company sick pay (from day 1)
• Long service recognition
• Free branded workwear & eye tests

 If you’re looking for a hands-on role where no two days are the same, and want the security of knowing your temporary role could become permanent, we want to hear from you.
Apply today and take your first step towards a permanent future with our client.

Apply For Job