_{11th September, 2025}

Our client is a leading not-for-profit with a proud history of delivering high-quality programs and services that make a real difference in the lives of individuals and communities. With strong values, a people-first approach, and an unwavering commitment to their mission, they are now seeking an exceptional Operations Manager to lead the delivery and continuous improvement of operational services across the organisation.

The Role
Reporting to the CEO, you will oversee multiple service delivery areas, ensuring operational performance, compliance, and quality outcomes. Your focus will be on:

• Leading, coaching, and supporting managers to achieve service excellence.
• Ensuring programs meet regulatory, funding, and organisational requirements.
• Driving continuous improvement initiatives that enhance efficiency and impact.
• Managing budgets and resources to achieve strong financial and service outcomes.
• Building positive relationships with stakeholders, partners, and the community.

About You
You are a confident, values-driven leader with a proven track record in operational management, ideally in a complex or multi-site environment. You will bring:

• Demonstrated success in managing teams and services in the community, health, or not-for-profit sectors.
• Strong leadership and communication skills, with the ability to inspire and influence.
• Strategic thinking combined with hands-on operational capability.
• An understanding of compliance, funding, and quality frameworks.
• A collaborative approach and commitment to the organisation’s mission.

What’s on Offer

• A senior leadership role where you can see the direct impact of your work.
• Join a well-established, highly respected not-for-profit making a real difference.
• Supportive culture, professional development, and a leadership team that values your expertise.
• Work in the vibrant Gold Coast region, with its blend of coastal lifestyle and urban convenience.

If you are ready to lead with purpose and drive operational excellence in a respected mission-led organisation, we encourage you to apply.

How to Apply
Click ‘Apply’ to submit your resume and a cover letter addressing your suitability for the role. All applications will be handled with the strictest confidence.

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