Are you a motivated and customer-focused Service Advisor looking to take the next step in your career?
One of Melbourne’s largest privately owned dealership groups is seeking a driven and professional Service Advisor to join their high-performing service team in Ferntree Gully. This is an exciting opportunity to become part of an industry-leading operation and build a rewarding long-term career in the automotive sector.

What’s on offer:

• Clear career progression within a growing organisation
• Equal opportunities workplace
• Ongoing training and professional development
• Supportive and collaborative team environment
• Monday to Friday role – 7:30am - 5:00pm
• Competitive salary package based on experience:
  $65K base plus car allowance plus commissions ($115K plus OTE)

About the role:

• Act as the primary point of contact for customers throughout their service experience
• Deliver outstanding customer service both in person and over the phone
• Coordinate with internal departments to schedule repair orders and ensure smooth workflow
• Promote additional parts and accessories where appropriate
• Prepare repair orders, invoices, and manage relevant documentation
• Maintain clear communication with customers regarding vehicle progress and outcomes

About you:

• Driven, motivated, and target-focused
• Strong customer service skills with a professional and friendly approach
• Excellent communication and interpersonal skills
• High level of organisation and time management
• Confident computer skills and administrative ability
• Well-presented with a professional attitude
• Current driver’s licence

If you’re ready to join a dynamic team and build a successful career in the automotive industry, apply now.
All applications will be treated with strict confidentiality.