_{13th November, 2025}

At ALS, we encourage you to dream big.
When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

ALS Food & Environmental NZ is based at Ruakura Research Centre in Hamilton. We are looking for our newest team member to join the well-established Laboratory.  
 
ALS is proud to be one of New Zealand’s most dynamic commercial analytical testing laboratories. We serve clients across a diverse range of market sectors including honey, dairy, food production, research, and environmental testing services. We leverage state of the art equipment to support our clients across New Zealand, Australia and across 70 countries seeking our expert analysis. 
 
The Role: 
We’re looking for a dedicated, full-time Sample Receipt Officer to join a supportive team with a strong focus on client services and teamwork to ensure successful submission of samples for our laboratory. 
 
Leveraging your strong customer service skills and attention to detail, you'll engage with internal and external stakeholders via phone and email, with a commitment to exceeding client expectations. 
 
This is a Fixed-Term covering Parental Leave. The working schedule will be Monday to Friday 8:00AM to 4:30PM. 
 
Responsibilities will include but are not limited to: 

• Build and maintain strong client relationships whilst ensuring prompt, professional communication and effective resolution to queries. 
• Receive samples from clients and couriers; sort and label a variety of food samples with strong accuracy. 
• Register samples into the Laboratory Information Management System (LIMS) for lab analysis. 
• Collaborate with internal and external stakeholders to ensure successful sample submissions. 
• Market ALS services and assist them with method selection and technical guidance. 
• Perform investigations as needed. 
• Monitor and prioritise laboratory projects. 

The Essentials   

• Strong attention to detail and commitment to quality. 
• Excellent communication, organisational and time management skills. 
• Client-focused attitude and quality service. 
• Planning and project monitoring skills. 
• Proficient in numerical and office software. 
• Team-oriented with good problem-solving abilities. 
• Experience with Laboratory Information Management Systems is a plus. 

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