At ALS, we encourage you to dream big.
When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive.

Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world’s most complex problems for a safer, healthier world.

The role
  
ALS Food and Pharmaceutical operates a modern laboratory in Sydney (Rydalmere) that is equipped with the latest in analytical technology. 
We are currently looking for a Sample Receipt Supervisor for oversight of daily operations and a well-established team.   In this role, you will oversee a team, ensuring that samples are registered, processed, and transferred to ALS laboratories efficiently, while meeting or exceeding key performance metrics. You will be responsible for client communication, managing sample receipt, resolving issues, and maintaining staff training records.
  
The day to day

• Ensure Sample Registration metrics for the business are met and exceeded.
• Supervision of sample receipt staff.
• Receive, register and transfer samples to ALS laboratories as quickly as possible in line with ALS F & P Quality System Requirements.
• Assign work to Team Members within a work area.
• Develop professional relationships with clients.
• Liaise with Client Services Team to ensure client satisfaction.
• Ensure Training Records of staff are maintained.
• Participate in relevant training sessions and complete relevant training activities required.
• Identify and implement efficiency improvements.
• Understand and apply NATA and GMP requirements.
• Understand and adhere to ALS F&P Quality System.
• Participate in internal and external audits as required.
• Participate in recruitment activities in conjunction with HR and line manager.
• Understand and adhere to the company’s major HSE policies. 

  
The essentials

• 3-5 years’ experience in a sample registration function.
• Team leader or supervisory experience.
• Strong interpersonal skills, client communication skills.
• Excellent productivity, multi-tasking capability.
• Ability to maintain productivity while working under pressure and to deadlines.
• Strong computer literacy, familiarity with LIMS.
• Practical problem-solving skills.
• Ability to follow direction and SOPs closely.
• Make independent decisions and prioritise tasks.

  
Working at ALS
Our people drive our success at ALS.
We are a diverse and dedicated community united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other.
At ALS, you’ll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders.
We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work.
 Our benefits include:

• Health fund discounts with Bupa
• Opportunity to salary sacrifice car costs with Autopia
• Corporate superannuation benefits with Australian Retirement Trust
• Online learning system with extensive modules of choice
• Friendly working environment with accessible management
• Influenza Vaccinations
• Opportunities to progress and develop your career within ALS, including global opportunities for suitable candidates

  
Everyone matters
ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.
  
About ALS
ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries, including environment, food and beverage, mining, personal care, pharmaceutical, healthcare and equipment reliability. Using state-of-the-art technologies and innovative methodologies, our dedicated international teams deliver the highest-quality testing services and personalised solutions supported by local expertise. We help our clients leverage the power of data-driven insights for a safer and healthier world.
  
Eligibility
To be eligible to work at ALS you must be an Australian Citizen, Permanent Resident or either hold or be able to obtain, a valid working visa.
  
How to apply
Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.