_{01st May, 2025}

Imagine your future with us.
At ALS, we encourage you to dream big.

When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive.

Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world’s most complex problems for a safer, healthier world.
  
About the Role:
ALS Food and Pharmaceutical operates a state-of-the-art commercial laboratory in Scoresby, Melbourne, equipped with the latest technology. We now have a key team leadership opportunity available as a Sample Receipt Team Leader.  

Reporting to the Laboratory Manager this role is responsible for the smooth day-to-day operations of our Sample Receipt function. Sample data and client requirements must be logged and presented for processing consistent with ALS laboratory protocols and to meet our standards of timeliness, efficiency and quality.  

This is an excellent leadership opportunity for a motivated team player to join a globally successful company offering a rewarding career path.
  
The Day to Day:
The successful applicants will undertake a range of duties including the following:

• Supervise staff to ensure efficient, on-time sample processing and manage team workflow to deliver high-quality client service, holding the team accountable for success.
• Model ALS Values by setting standards for resilience, innovation, and adaptability, fostering a curious mindset to troubleshoot challenges and drive continuous improvement.
• Promote effective communication, best practices, and knowledge sharing to enhance team performance.
• Handle client requests, including check testing, subcontracting, and special requirements, while liaising with the Client Services Team to ensure client satisfaction and build professional client relationships.
• Accurately log incoming SR information and field data into the LIMS database and ensure timely receipt, registration, and transfer of samples in line with ALS F&P Quality System requirements.
• Adhere to the ALS Code of Conduct and Respectful Workplace Behaviour.
• Maintain team competency through development pathways and keep team training records updated.
• Address and resolve queries from clients and internal stakeholders.

  
The Essentials:

• Strong interpersonal skills, client communication skills
• Strong customer focus
• Demonstrated leadership experience within a high-volume environment
• Results focused
• Projects enthusiasm and motivation
• Ability to motivate a team to work to strict deadlines

  
Working at ALS:
Our people drive our success at ALS. 

We are a diverse and dedicated community united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other. 

At ALS, you will be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders. 

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work. 
 
Our Benefits: 

• Discounts with Bupa, HCF, Hertz, HSBC, Virgin Australia 
• Opportunity to salary sacrifice car costs with Autopia 
• Corporate superannuation benefits with Australian Retirement Trust 
• Employee Assistance Program providing counselling, support and coaching 
• Friendly working environment with accessible management 
• Influenza Vaccinations 
• Opportunities to progress and develop your career within ALS, including global opportunities for suitable candidates 

Everyone matters: 
At ALS, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. We aim to reflect the diverse communities in which we work and encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait islander peoples, persons living with disability and LGBTQ+. 
 
About ALS: 
ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries, including environment, food and beverage, mining, personal care, pharmaceutical, healthcare and equipment reliability. using state-of-the-art technologies and innovative methodologies, our dedicated international teams deliver the highest-quality testing services and personalized solutions supported by local expertise. We help our clients leverage the power of date-driven insights for a safer and healthier world. 
 
Eligibility:  
To be eligible to work at ALS you must be an Australian Citizen, Permanent Resident or either hold or be able to obtain a valid work visa. 
 
How to apply: 
Please apply online and provide a cover letter and CV that best demonstrates your motivation and ability to meet the requirements of this role.

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