15th April, 2025
Imagine your future with us
At ALS, we encourage you to dream big.
When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive.
Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world’s most complex problems for a safer, healthier world.
ALS Food & Environmental NZ is based at Ruakura Research Centre in Hamilton. We are looking for our newest team member to join the well-established Laboratory.
ALS is proud to be one of New Zealand’s most dynamic commercial analytical testing laboratories. We serve clients across a diverse range of market sectors including honey, dairy, food production, research, and environmental testing services. We leverage state of the art equipment to support our clients across New Zealand, Australia and across 70 countries seeking our expert analysis.
Our core values of trust, engagement, innovation, and teamwork are at the heart of who we are.
The Role:
We’re looking for a dedicated, full-time Sample Receipt Officer to join a supportive team with a strong focus on client services and teamwork to ensure successful submission of samples for our laboratory.
Leveraging your strong customer service skills and attention to detail, you'll engage with internal and external stakeholders via phone and email, with a commitment to exceeding client expectations.
This is a full-time role, Monday to Friday starting at 7:00AM or 7:30AM.
Responsibilities will include but are not limited to:
- Build and maintain strong client relationships whilst ensuring prompt, professional communication and effective resolution to queries.
- Receive samples from clients and couriers; sort and label a variety of food samples with strong accuracy.
- Register samples into the Laboratory Information Management System (LIMS) for lab analysis.
- Collaborate with internal and external stakeholders to ensure successful sample submissions.
- Market ALS services and assist them with method selection and technical guidance.
- Perform investigations as needed.
- Monitor and prioritise laboratory projects.
The Essentials - Strong attention to detail and commitment to quality.
- Excellent communication, organisational and time management skills.
- Client-focused attitude and quality service.
- Planning and project monitoring skills.
- Proficient in numerical and office software.
- Team-oriented with good problem-solving abilities.
- Experience with Laboratory Information Management Systems is a plus.
Working at ALS
Our people drive our success at ALS.
We are a diverse and dedicated community united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other.
At ALS, you’ll be supported to expand your skills and develop new ones so you can reach your full potential. We
invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders.
We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work.
Everyone matters ALS is proud to be an equal-opportunity employer committed to fostering an inclusive work environment where each employee's strengths and perspectives are recognised and valued. We aim to reflect the diverse communities we work in and encourage applications from people of all ages, genders, and backgrounds.
About ALS ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60
countries across various industries, including environment, food and beverage, mining, personal care,
pharmaceutical, healthcare and equipment reliability. Using state-of-the-art technologies and innovative
methodologies, our dedicated international teams deliver the highest-quality testing services and personalised
solutions supported by local expertise. We help our clients leverage the power of data-driven insights for a safer
and healthier world.
Eligibility To be eligible to work at ALS Food & Environmental NZ you must have NZ Residency or a valid working visa.
How to apply Please apply online and provide a cover letter and CV that best demonstrate your motivation and ability to meet
the requirements of this role.
Apply For Job