_{17th February, 2026}

The Credit Controller/Accounts Receivable is a key member of the Finance team responsible for managing day-to-day accounts receivable functions across multiple entities. This hands-on role encompasses a wide range of duties including invoicing, banking & reconciliation, credit management, collections, relationship management and reporting/administration/general duties
The ideal candidate is detail-oriented, self-motivated, and capable of handling multiple tasks within a fast-paced environment.
Duties & Responsibilities:
Invoicing

• Generate and process accurate customer invoices across multiple legal entities, using various time-sheeting platforms
• Minimum 3-5 years of accounts receivable experience required
• Maintain knowledge of different legal entity structures, ABNs, tax registrations, and entity-specific billing requirements
• Ensure all billable services and products are invoiced according to contract terms
• Verify invoice accuracy including pricing, GL account coding, terms, and customer details
• Coordinate with sales/project/delivery teams to obtain necessary billing information
• Maintain invoicing schedules
• Process credit notes and invoice adjustments as required

Banking & Reconciliation

• Process receipts/remittances and allocate payments accurately
• Reconcile customer accounts and investigate discrepancies

Credit Management

• Monitor and manage customer accounts to ensure payments are received within agreed terms
• Conduct credit assessments for new and existing customers
• Set and review credit limits in accordance with company policy
• Minimize bad debt exposure and reduce debtor days

Collections

• Contact customers regarding overdue accounts via phone, email, and written correspondence
• Resolve disputed invoices
• Negotiate payment plans if necessary
• Escalate problematic accounts appropriately
• Maintain accurate records of all collection activities
• Prepare and send customer account statements

Relationship Management

• Build and maintain positive relationships with internal stakeholders and customers
• Complete customer account applications when required
• Provide compliance documentation (insurance certificates, WorkCover, etc.) to customers as requested or required by contract
• Collaborate with Sales and Project teams regarding customer accounts
• Provide excellent customer service while maintaining firm collection practices
• Liaise with legal counsel regarding debt recovery when necessary

Reporting/Administration/General

• Respond to queries in a timely manner
• Prepare weekly/monthly aged debtor reports and analysis
• Contribute to month-end and year-end financial close activities
• Assist with cash flow forecasting
• Identify opportunities to improve credit control processes and procedures
• Support the implementation of system improvements and process enhancements as required
• Support external accountants/auditors with half-year/year-end processes
• Prepare ad-hoc reports as requested
• Maintain confidentiality of all financial records and information

Skills & Qualifications

• Certificate IV or higher in Accounting, Bookkeeping, or Finance (or equivalent experience)
• 3-5 years of experience is essential
• Proficiency in accounting software (e.g., MYOB, Xero, QuickBooks)
• High attention to detail and accuracy
• Experience in professional services invoicing is not essential but desired
• SAP Business Network experience is highly regarded
• Strong knowledge of accounting principles
• Excellent Excel and general MS Office skills
• Strong organisational and time management skills
• Ability to work autonomously and within a small team
• FastTrack/Accelo experience not mandatory but desire

Australian work rights are essential for this position

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