_{09th May, 2025}

About Us:
BET Group Global is a values-driven, person-centred service provider committed to empowering individuals with disabilities to live fulfilling, independent lives. We are dedicated to delivering high-quality supported accommodation services, promoting inclusion, continuous improvement, and participant-focused outcomes across all we do.

About the Role:
We are seeking an experienced Team Leader to oversee the day-to-day operations of supported accommodation services across multiple sites. You will play a pivotal leadership role, ensuring that our services run smoothly, meet compliance standards, and place participant needs at the centre of planning and delivery.

Key Responsibilities:

• Supervise and support multi-site accommodation services, ensuring consistent, high-quality, person-centred care.
• Partner with Service Coordinator to ensure adequate staffing, resources, and operational support.
• Act as the central point of accountability, providing oversight during staff absences or disruptions.
• Identify operational gaps or risks and implement practical solutions.
• Foster positive relationships with participants, families, support networks, and external providers.
• Lead and mentor Senior and Support Workers, conducting supervision, probation reviews, and performance appraisals.
• Support staff onboarding, training, and ongoing professional development.
• Oversee compliance with the NDIS Code of Conduct, regulatory requirements, and internal policies.
• Ensure accurate and timely documentation, reporting, and monitoring across all sites.
• Actively support service marketing, stakeholder engagement, and referral growth.

About You:
We are looking for a proactive, compassionate team player who brings:

• Experience supervising supported accommodation or disability services (multi-site experience highly regarded).
• Strong understanding of the NDIS, person-centred care, and sector compliance requirements.
• Excellent people leadership, mentoring, and team-building skills.
• Proven ability to solve problems, drive operational efficiency, and maintain service quality.
• Outstanding communication and relationship management abilities.
• Confidence working in a fast-paced environment with on-call responsibilities.
• Commitment to promoting participant empowerment, inclusion, and continuous improvement.

What We Offer:

• A supportive, purpose-driven workplace focused on positive participant outcomes.
• Opportunities for professional growth, mentorship, and career progression.
• Competitive salary and conditions aligned with industry standards.
• Participation in staff engagement, reward, and recognition initiatives.

Apply For Job