_{05th November, 2026}

Be part of a global technology environment where reliable IT support, strong technical capability and exceptional user experience are essential to business operations.

Our client, a globally recognised technology organisation, is seeking a Senior Onsite IT Support Engineer to join its team in London, UK.
This is an opportunity to become a trusted technical resource within an international working environment, supporting employees across a range of business functions and providing a high standard of service to users at all levels.

Why This One Is Different

• Work within an established international technology environment
• Gain exposure to a diverse range of enterprise technologies and end-user systems
• Support business-critical users, including senior executives
• Take ownership of technical issues in a fast-paced, service-focused environment
• Build relationships with users and technical teams across a multicultural organisation

What You'll Do

• Deliver hands-on onsite support across desktops, laptops, mobile devices and peripherals
• Diagnose and resolve hardware, software, connectivity and user access issues
• Provide professional support to senior stakeholders and executive users
• Assist with meeting room, video conferencing and audio-visual technology
• Coordinate device setup, configuration, deployment and asset management
• Support employee onboarding and offboarding activities
• Manage incidents, service requests and escalations in line with agreed service levels
• Assist with software updates, patching and endpoint security compliance

What You'll Bring

• 4+ years of experience in onsite IT support, desktop support or end-user computing
• Strong hands-on knowledge of Windows, macOS, iOS and Android environments
• Experience supporting enterprise hardware, peripherals and end-user devices
• Understanding of networking fundamentals, including Cisco or Meraki environments
• Exposure to audio-visual systems, meeting room technology and VoIP
• Familiarity with ServiceNow, Microsoft Entra, MDM solutions and IT asset management
• Strong troubleshooting, communication and customer service skills
• Ability to work confidently with users at all levels, including senior executives
• ITIL Foundation, CompTIA A+ or relevant Microsoft certifications will be advantageous

Why Make the Move

Join an international technology environment where your technical expertise and customer service skills will have a direct impact on the day-to-day experience of business users. This is an opportunity to take on a visible onsite support position while continuing to develop your experience across enterprise IT environments.
The role is based onsite at the client's London office, with an immediate start preferred.

Confidential discussions welcome.
To apply for this opportunity, send your CV to elena@xtendrecruitment.com.au or call (03) 9069 8143 for more information. Other roles that are not advertised, feel free to send your CV.

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