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About us 

Anglicare Southern Queensland connects with people at every stage of their life journey responding with compassion and humility, recognising the uniqueness of all individuals and advocating for the most vulnerable in our community. We’ve been proudly empowering generations of Queenslanders by providing care, compassion and hope for over 150 years. Anglicare Southern Queensland’s success is underpinned by the skills of 3,500 dedicated and experienced staff, who collectively support over 50,000 Queenslanders through our diverse ‘all of life’ service groups, which include: Children and Families, Mental Health and Wellbeing, Home and Community Care and Residential Aged Care. We’re dedicated to a future where we deliver exceptional care to our aged and community care clients through innovative services and passionate team members.
  
  
The opportunity
We are currently seeking three (3) Permanent Part-Time Rostering Officers to join our newly established centralised Rostering & Workforce Planning Team within the broader People and Culture Team. This role presents an excellent opportunity to achieve a work-life balance while serving as a Rostering Officer on a part-time basis (option to pick up extra shifts or go full time with tenure). Depending on your location, you will have the flexibility to work both remotely and in the office, in accordance with your shift schedule.

The role/s

The Rostering Officer creates and manages the main schedule to meet business needs, making sure staff are assigned to complete work on time and within budget. This role involves scheduling a team to provide support and care to community clients, aged care residents, families, and young people, according to various program contracts, industrial rules, and business needs. You will receive plenty of support in this role, with full training provided. The responsibilities of this role include:

• Manage the creation and administration of staff rosters, ensuring compliance with relevant agreements and timely shift distribution.
• Address employee leave requests, promptly fill vacant shifts, and maintain accurate records.
• Serve as the primary contact for rostering inquiries and update the roster database with worker availability and preferences.
• Review and authorise timesheets daily, while continuously seeking opportunities to improve rostering processes for efficiency.
• Build supportive relationships with staff and leadership to enhance coordination in rostering processes.

  
Flexible work choices – choose your work pattern:
Permanent part-time positions are available as outlined below. Additionally, there will be opportunities to take on extra casual shifts to cover planned and unplanned leave.
  
Shift Pattern 1 – 30 hours per week (60 hours p/fortnight)
Week 1 - Mon, Tues, Fri, Sat – 6am-2pm (each day)
Week 1 - Mon, Tues, Fri, Sat – 6am-2pm (each day)
  
Shift Pattern 2 – 30 hours per week (60 hours p/fortnight)
Week 1 – Mon and Tues – 2pm – 10pm Fri and Sun 7am – 3pm
Week 2 – Mon and Tues – 2pm – 10pm Fri and Sat 7am – 3pm
  
Shift Pattern 3 – 15 hours per week (30 hours p/fortnight)
Week 1 - Mon – 2pm – 10pm Friday 6am – 2pm
Week 2 - Mon – 2pm – 10pm Friday 6am – 2pm


Please select which shift pattern you are interested in, when completing your application screening questions. Night shifts and weekend shifts will likely be worked from home. Day shifts will be negotiated, mix of home or office, depending on location. FULL TIME roles may be available to you in the future. 
  
About you

• Experience working in a rostering function that supports a multi-site and geographically dispersed workforce.
• Strong understanding of the end-to-end rostering process including employee contractual and industrial requirements.
• Demonstrated experience working in a fast-paced rostering, administration and data entry role utilising rostering computing systems and customer information databases
• Demonstrated ability to effectively manage competing priorities to deliver outcomes to a high standard within agreed timeframes
• Understanding of applying Modern Awards and Enterprise Agreements to ensure the fair and equitable distribution of shifts and specific provisions detailed in the Award and Enterprise Agreement are adhered to.
• High level of interpersonal and communication skills, with the ability to establish and maintain strong and credible internal connections and always ensure customer focus.
• Ability to work positively within a team environment in the achievement of departmental goals.
• Demonstrated experience in adhering to organisational policies and procedures and client service standards.
• Demonstrated accuracy and attention to detail and able to assess priorities and manage competing deadlines.
• Advanced proficiencies in Microsoft suite e.g., Word, Excel, Windows, and an ability to learn new software programs.

  
Benefits of working in this role

• Flexibility to work from home (as business needs allow)
• Undertake extensive training and learn new skills and technology
• Work with new technology (Optima and Loop) to improve rostering at Anglicare
• Skilled, friendly team and respected and supportive manager
• Be a part of ensuring the success of our newly formed People and Culture Team
• Opportunities for development, training and growth
• Pick up extra shifts and hours as they arise

  
Interested?
Ready to join us? Apply now by sending your resume and cover letter and answering our quick screening questions. Don’t forget to pick your preferred shift pattern. We can’t wait to see what you bring to the team!
Applications will be progressed as they are received. If you would like further information, please contact Kirsten Thorne -  kthorne@anglicaresq.org.au or call 0498 585 123.
  
Anglicare Southern Queensland is committed to the health and safety of our workforce. Shortlisted Applicants will be asked to complete a Pre-Employment Assessments that requests the sharing of information regarding pre-existing injuries, illnesses or conditions that could reasonably be aggravated by performing the duties of this position.

Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental ill health. We promote a child-safe environment and are committed to providing on-going care and protection.  

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