Expression of Interest to work with Single Assessment Service (SAS) team
Expression of Interest - Senior Delegate Support Coordinator – Single Assessment Service (SAS)
Location: Hybrid | Hours: [Full-time | Reports to: Head of Assessment Services
EOI Closes: Thursday 18/09/25
Centacare is seeking expressions of interest from internal candidates for the position of Senior Delegate Support Coordinator within the Single Assessment Service (SAS) team. This key coordination /support role is responsible for ensuring the smooth operation of day-to-day administrative functions across referral, triage and assessment processes. Acting as the senior point of contact for a triage/admin team. Coordinating referrals, triage processes, and scheduling for multiple staff/clients. Overseeing client data, appointment booking, and follow-ups. Following up with clients regarding appointment scheduling and confirmations. Collecting, distributing and uploading client medical information into the My Aged Care (MAC) portal. Distribution of letters and support plans to clients. Coordinating and scheduling client appointments across the assessment teams. Providing support to the Triage Support Team by responding to incoming calls and queries. This role plays a critical part in maintaining efficient workflows, accurate client information, and a positive client experience throughout the assessment journey.
Key Responsibilities: