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About Centacare

Centacare, an Agency of the Catholic Archdiocese of Brisbane, is a values-driven organisation, committed to providing services to the entire community, regardless of religion, circumstance, ethnicity, economic situation, age, gender or ability. Centacare has a workforce of more than 3,000, plus volunteers, and operates in more than 200 locations, supporting tens of thousands of people each year.

Make a Difference Where It Matters Most

Centacare is expanding our Community Connection Support Officer team to meet a growing need in our communities. This is your opportunity to support people to live more connected, independent, and fulfilling lives.

As a Community Connection Support Officer, you’ll work directly with clients to reduce social isolation and strengthen their links to both informal and formal supports. You’ll be the bridge between individuals and the services that can transform their lives—whether it’s health, housing, education, or social engagement.

What You’ll Do

• Collaborate with Service Leaders to identify client goals and community opportunities.
• Support clients in accessing health, mental health, and wellbeing services.
• Help clients navigate funding pathways such as NDIS, Aged Care, and Child and Family Connect.
• Connect clients with local groups, employment services, education providers, and more.
• Maintain a local database of community services and ensure accurate client records.
• Prepare discharge plans that ensure sustainable support networks.

What You’ll Bring

• A passion for community connection and social inclusion.
• Certificate IV in Community Services, Disability, or Mental Health (preferred).
• Experience supporting clients in a community-based or case management role.
• Strong understanding of the Queensland Community Support Scheme and Human Services Quality Framework.
• Excellent communication skills and ability to build trust quickly.
• Highly organised with strong time management and IT skills.
• A commitment to safeguarding and upholding Centacare’s values of dignity, inclusion, and respect.
• Strong communication, leadership, and problem-solving skills.
• Ability to obtain an NDIS workers screening card, Working with Children Check and a Police Check.

Why Work for us?

This is a unique opportunity to work for a values-based organisation and develop your skills at one of the largest employers in Queensland. In addition to competitive wage rates, we offer two weeks paid parental leave, 13 weeks Long Service leave and salary packaging benefits of up to $18,550. You will be part of an organisation that truly values their employees providing customer-centric care to our clients.

How to apply?

If you are ready to make a difference in your community, contribute to our mission, and you meet the requirements outlined, we invite you to apply for this role. Click APPLY and submit a cover letter and resume today.

Please note shortlisting and interviews will commence as applications are received. 

The Archdiocese of Brisbane has standards of conduct for workers to maintain a safe and healthy environment for children. Our commitment to these standards requires that we conduct working with children checks and background referencing for all persons who will engage in direct and regular involvement with children and young people (0 - 18 years) and/or vulnerable adults. The organisation is fully committed to child safety and has a zero tolerance to abuse of children or vulnerable adults.

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